There are newer employer reviews for UK Border Agency
There are newer employer reviews for UK Border Agency

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working for public sector

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at UK Border Agency

Recommends
Negative Outlook
Recommends
Negative Outlook

Pros

good pension, structured work, shifts. levels of pay.

Cons

dissatisfaction with work situation only getting worse

Advice to Management

spend more

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  1. All Change - All Bad!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Officer in Croydon, England (UK)
    Current Employee - Executive Officer in Croydon, England (UK)

    I have been working at UK Border Agency

    Doesn't Recommend
    Doesn't Recommend

    Pros

    There are some good points: Flexible working (parents - I'm not one - seem to get a particuarly good deal) Ok salary in terms of being able to live, but not reflective of the importance of many of the roles Good transport links into and out of Croydon (if you can't bear to live here)

    Cons

    The Home Office has undergone major changes recently and the creation of the UK Border Agency is one of the biggies! There seems to be a freeze on recruitment across large swathes of the organisation - attempts to reduce staffing levels via retirement opportunities but also automatic warnings (no discretion) for sick leave unless you fit into very strict 'exceptional circumstances'. Morale is at an all time low across UKBA - the media misrepresent what we do, and how well we do it - and then our dumb ass senior management react to the unjust criticisms with badly thought out short-term fixes that just exacerbate the problem / create new problems elsewhere and make or moral plummet even further! Don't work here if you want to feel valued, if you want to be invested in, if you want to be treated fairly and with respect!

    Advice to Management

    Stop doing without listening, stop doing without thinking and start properly investing (not just doing enough to tick all the Investors in People boxes) in your staff. Train your managers to effectively manage and scrap harmful automatic sick warnings and the ridiculous and unfair bonus system.


  2. UK Border Force/Agency Heathrow. The people make it the best, and the worst place to work at the same time.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Officer in Heathrow, England (UK)
    Current Employee - Executive Officer in Heathrow, England (UK)

    I have been working at UK Border Agency full-time (More than 5 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Pay is ok if you are willing to work the shifts, the pension scheme although hacked to pieces is still one of the better ones out there. The job secure to a degree, but will always depend on the current government. You can always look to do more outside of your main duties but recognition and reward for this effort is lacking.

    Cons

    Shifts can be tough. Used to be a family friendly organisation which it no longer is. Even though you have a row of days off (3-4 depending on roster) it will start feeling like you never get away. Continued changes, no stability or consistency for staff has caused large parts of the workforce to become unmotivated and upset.

    Advice to Management

    Listen to your staff. Please stop saying that you are engaging with staff for feedback on proposals when the decision has already been made, this is just to tick a box. Understandably there are costs that need to be cut, we all know that but there are other measures or ways of managing this then the current rushed method that is being forced upon your staff. The current system allows for no progression. Staff should be able to move in to rolls through succession planning through their line managers, develop the skills required and then apply for the next grade. The current method allows for none of this.


There are newer employer reviews for UK Border Agency
There are newer employer reviews for UK Border Agency

See Most Recent

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