There are newer employer reviews for UPS

Physically demanding, but an overall great experience

  • Comp & Benefits
  • Work/Life Balance
Former Employee - Driver in Norwalk, CT
Former Employee - Driver in Norwalk, CT

I worked at UPS full-time (less than a year)

Recommends
Neutral Outlook
Recommends
Neutral Outlook

Pros

Delivery recipients tend to love seeing you and are very appreciative.
Outdoor activity.
Great opportunity for overtime hours

Cons

Risk of physical injury from potentially hazardous environments or strain from lifting heavy parcels

Advice to Management

Further streamlining of delivery scheduling and organization of parcels.

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  1. Good people, need a tough skin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Sense of teamwork, employee parties and fun events, supportive people. Decent benefits and pay.

    Cons

    Forty hours a week of almost constant abuse from incoming callers, with a few nice ones. As is normal in retail, the customer is always right so you just had to take the abuse unless it got really really bad.

    Advice to Management

    Give employees ability to stand up for themselves more.

  2. Hard work at high stress levels.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Package Handler in Chapel Hill, NC
    Former Employee - Part Time Package Handler in Chapel Hill, NC

    I worked at UPS part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    UPS pays pretty well and offers plenty of opportunities for advancement and raises. Working at UPS gives you a chance to see what you are made of, because you will have to work hard and you will want to quit often.

    Cons

    The work is grueling and most of the management is under high levels of stress to increase profits. The stress levels in the management get passed down to everyone else. There is very little spoken positive reinforcement and most meetings consisted of discouraging language about the need for improvement.

    Advice to Management

    Create a positive environment. Hire more supervisors to reduce stress levels of current supervisors. Hire more employees to help ease the workload to a more reasonable level.

There are newer employer reviews for UPS

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