There are newer employer reviews for US Airways
There are newer employer reviews for US Airways

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good

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Manager in Philadelphia, PA
Former Employee - Customer Service Manager in Philadelphia, PA

I worked at US Airways

Recommends
Recommends

Pros

love of airlines, flight benefits

Cons

long hours, not alot of work / life balance until you have some seniority

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  1. Helpful (1)

    Company Rating

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fleet Service Agent in Los Angeles, CA
    Current Employee - Fleet Service Agent in Los Angeles, CA

    I have been working at US Airways full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible job with flying benefits... Good start up job for college students!

    Cons

    Not too well paid job unless you work for a union and put in some good time to reach a good salary... Management is a bit unprofessional and seems to be more concern about numbers than the wellness, job satisfaction, and moral of the employees! Mangement positions are not well paid.

    Advice to Management

    Change philosophy of management and get with the current times! Your number one customer is the employees, if you have happy employees you will definitely have a more profitable company!


  2. Helpful (2)

    IT group struggles with silos but is improving

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Analyst II in Tempe, AZ
    Former Employee - Lead Analyst II in Tempe, AZ

    I worked at US Airways

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The benefits package is better than most, particularly if you like to travel. Medical insurance costs are lower than most. In IT, your experience will vary greatly depending on the group you hire in to. Some groups are driven by unrealistic expectations and/or poor management and processes; others have rather advanced processes and effective management. Moving between groups is possible, but not easy. US Airways is always hiring in IT since the IT group is growing rapidly. In IT, the average employee longevity is quite high - people tend to stay there once they hire in.

    Cons

    In IT, many groups are severely under funded while others have too much cash for their own good. Your experience in IT will depend greatly on the director you report in to - the directors and VPs really set the tone and budget for their areas - not the managers or senior managers you may interview with. Some of the directors are airline people, not IT people, and don't understand IT needs and processes; others are quite advanced in their IT methodologies. Be sure to find out whether the director you will be under "gets" IT. If he doesn't, I would avoid hiring in to that area and find another job. The hiring process can be slow. Even after an offer is extended, plan on 30 days before you actually start work.

    Advice to Management

    When I left in 2011, IT still needed a lot work on the maturity of the processes and the typical centralized functions of IT. QA, PMO, and architecture were all quite weak. Interviewing and onboarding are just painfully slow. Most of the senior management is pretty good, but there are a couple of directors that need to be replaced.


There are newer employer reviews for US Airways
There are newer employer reviews for US Airways

See Most Recent

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