US Citizenship and Immigration Services

  www.uscis.gov
  www.uscis.gov
There are newer employer reviews for US Citizenship and Immigration Services

2 people found this helpful  

An agency in it's infancy

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - GS-14 in Washington, DC
Former Employee - GS-14 in Washington, DC

I worked at US Citizenship and Immigration Services full-time (more than 5 years)

Pros

High pay for low work. Perfect example of government waste. Plus, with the recent hike in immigration fees the agency is able to maintain or perhaps grow their staffing.

Cons

Red tape everywhere. Nobody knows where the policies and procedures can be found. Takes weeks to accomplish something that only takes minutes in the private sector.

Advice to ManagementAdvice

Get it together. Never seen a more poorly organized or executed business. The business model is flawed. You hike fees in order to fund unneeded hiring, which in turn funds the need for more senior positions. It's the only way anybody can get promoted. Bunch of people sitting around doing nothing and making $100,000 / year.

Doesn't Recommend
Positive Outlook

21 Other Employee Reviews for US Citizenship and Immigration Services (View Most Recent)

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  1. 2 people found this helpful  

    U.S CIS is a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Adjudications Officer in Dallas, TX
    Current Employee - Adjudications Officer in Dallas, TX

    I have been working at US Citizenship and Immigration Services

    Pros

    Flexible schedule. Great job security.

    Cons

    Big government. No environment for fresh and innovative thinking.

    Advice to ManagementAdvice

    Allow employees to think outside the box.

    Recommends
  2.  

    News Flash! It the Simple Things Stupid!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Supervisor in Washington, DC
    Current Employee - Supervisor in Washington, DC

    I have been working at US Citizenship and Immigration Services

    Pros

    Growing fast in terms of bringing people on board, and a lot of opportunities are available to learn within the organization. Training seems to be a priority and has management support. Many ideas are nutured and may become implemented based on merits...

    Cons

    Because of the fast growth many internal operations are undefined and flying by the seat of your pants is not that uncommom. There are not clear process for the simple things and that also means there are not clear processes or procedures for the difficult as well. Many times a majority of ones time is spent defining not what needs to be done, but how it should be done and without any clear guidance or process.

    Advice to ManagementAdvice

    Ensure the simple stuff is defined and that a clear process is developed for doing those simple things...

    Recommends
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