There are newer employer reviews for US Department of Veterans Affairs
There are newer employer reviews for US Department of Veterans Affairs

See Most Recent

I have truly enjoyed working at the VA.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Medical Support Assistant in Atlanta, GA
Current Employee - Medical Support Assistant in Atlanta, GA

I have been working at US Department of Veterans Affairs full-time (More than 3 years)

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

They have such great ways to help enhance your CSR skills and talents.

Cons

The pay should be more

Advice to Management

Keep up the good work by working as a team.

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  1. Helpful (1)

    I have learned a lot about how to take care of Soldiers from a benefits stand point.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Service Desk Technician in Austin, TX
    Current Employee - Lead Service Desk Technician in Austin, TX

    I have been working at US Department of Veterans Affairs full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I would suggest this position to anyone who wants to hone their Customer Service skills and Tier II levels of experience. The people here are willing to assist and they have money to send you to most classes.

    Cons

    On the other hand, procedures can be a roadblock sometimes. Its hard not to install software for new user because their paperwork hasnt been approved as of yet. Helping people do their job is something I take pride in and being held back because of a minor formality can be frustrating.

    Advice to Management

    The people doing the actual implementations may be your best resource. Use that in a way that would make communication flow freely and unimpeded from top to the lowest man on the team.


  2. Paid training

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Gi Bill in Broomfield, CO
    Current Employee - Student Gi Bill in Broomfield, CO

    I have been working at US Department of Veterans Affairs full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Paid training is the best

    Cons

    None to give at this time

    Advice to Management

    None at this time end


There are newer employer reviews for US Department of Veterans Affairs
There are newer employer reviews for US Department of Veterans Affairs

See Most Recent

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