US Immigration and Customs Enforcement

  www.ice.gov
  www.ice.gov
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1 person found this helpful  

ICE = Promising

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Special Agent  in  Seattle, WA
Current Employee - Special Agent in Seattle, WA

I have been working at US Immigration and Customs Enforcement

Pros

The level of freedom, the variety of investigations, the opportunity to shape a new agency.

Cons

Agency has budget issues, things are still being finalized due to the agency being so new.

Advice to ManagementAdvice

Continue to promote the best people who can lead the agency towards becoming the finest law enforcement agency in the country.

Recommends
Approves of CEO

22 Other Employee Reviews for US Immigration and Customs Enforcement (View Most Recent)

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  1.  

    A Contractor Point of View

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Immigration and Customs Enforcement full-time for more than a year

    Pros

    Good salary and benefits as a govt contractor.

    Cons

    Contractors are not brought into the "fold". You are an outsider and are reminded of that on a daily basis. Poor training, expected one to know everything through osmosis. Unless you have been a Federal or State govt worker for most of your life, don't try this if you've had the majority of your career in the private sector and corporate world. I worked for a big bully.

    Advice to ManagementAdvice

    Treat your contractors with some respect. They are there for a reason.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Contracting
    Current Employee - Contracting

    I have been working at US Immigration and Customs Enforcement

    Pros

    You are working for your country and helping others. Security assistance in buying for supplies and services to assist them in accomplishing their work. Grade levels are higher than with DOD or VA

    Cons

    Poor leadership with big egos. Need better leaders in DC and in the field that can make a difference. Good policies have not been established with this new organization within DHS nor are they willing to change to streamline procurements better. They need to think outside the box. HCA and AD's do not listen to the experienced contracting specialists and officers. Too much micromanagement, easedropping, controlling your conversations with your coworkers from some Assistant Directors. Appraisals are so nick picky about things that have nothing to do with contracting--and too many layers of checklists. You are treated as a robot instead of a person, needing to get contracts out asap (god forbid if you leave your desk for lunch).

    Advice to ManagementAdvice

    They need to work on treating their employees as professionals instead of children. They need more, experienced Program Managers and must insist they do their jobs instead of slinging everything over to the overworked contract specialists. It is a revolving door for contract specialists that get fed up and leave. Suggest HCA start listening to the exit interviews to see why they are leaving and actually try to help stop the cycle. They also may want to work on creating better morale and rotating the Assistant Directors in charge to different offices. This way employees stuck with a controlling AD would have a chance to get a good leader. Include anonymous suggestions for a better way of doing business to the head of the contracing office. Right now they say give and work your suggestions through your supervisor or AD--they don't realize they are the roadblock.
    DHS/ICE can be a better place --I know it----leadership needs to kick the premondona attitude to the curb, roll up their sleeves, listen and help out the overworked contract specialists. You have great experienced CS's, try to retain them.

    Recommends
    Approves of CEO
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