There are newer employer reviews for US Patent and Trademark Office

2 people found this helpful  

Not for Me

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Patent Examiner  in  Alexandria, VA
Former Employee - Patent Examiner in Alexandria, VA

I worked at US Patent and Trademark Office full-time for less than a year

Pros

Most of the staff directly involved in the training program were great and eager to help. Contractors brought in to demonstrate the use of various programs were excellent and their training was very structured.

Cons

Trainers did not necessarily have any knowledge in your particular subject area, which caused them to lead you astray from time to time. Supervisors and others with signatory authority did not participate enough in the training efforts and, in some cases, were even detrimental by leading the trainee on wild goose chases. Often, different answers were given to the same questions. This is to be expected in gray areas, but not on questions of policy.

Advice to ManagementAdvice

Insure your supervisors are required to meet with the trainees at the scheduled times or, if not possible, to establish an alternate time to be noted on the trainees schedule so that no trainee is left without meeting their supervisor during the entire 4 month program. Make it a punishable offense to provide misinformation (such as providing incorrect job search categories when the trainee is not specific in their request - even though their trainer told them they only needed to give the application # with no additional information). This misinformation leads to a waste of time by the trainee, trainer, supervisor, and any others involved. Any inefficiencies ultimately cost the customer as they are reflected in the patent filing costs.

Doesn't Recommend
Neutral Outlook
Approves of CEO

144 Other Employee Reviews for US Patent and Trademark Office (View Most Recent)

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  1. 1 person found this helpful  

    not the best contracting environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Consultant
    Current Employee - IT Consultant

    I have been working at US Patent and Trademark Office as a contractor

    Pros

    the office is situated in a pretty area of Alexandria. It's very accessible by metro, car, or bus.

    Cons

    In general the environment is setup to where the contractors are treated like mules. They are hired to do the work of ill trained employees. Since there is no incentive for performance the employees often wither away in skills needed for their job.

    Advice to ManagementAdvice

    Treat the contractors better. It reflects poorly on this agency to treat other human beings poorly when there are better environments that talented consultants can go to.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    From a Non-Patent Examiner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graphic Designer  in  Alexandria, VA
    Current Employee - Graphic Designer in Alexandria, VA

    I have been working at US Patent and Trademark Office full-time for more than a year

    Pros

    A very creative work environment

    Cons

    If you are in a non-examining position and not in a bargaining unit, good luck. The biggest mistake this private sector agency disguised as government makes is how they hire their leaders. The agency is run by people who have very impressive resumes, but no experience with actually managing groups of people, they are not willing to resolve conflicts, only care about themselves, demonstrate lots of favoritism, and have no idea about how government operates.

    Advice to ManagementAdvice

    When you hire leaders, start paying more attention to their experience with supervising diverse groups of people. Just because someone has a political background and a fancy resume, doesn't make them a leader.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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