USAA
3.4 of 5 720 reviews
www.usaa.com San Antonio, TX 5000+ Employees

720 Employee Reviews (View Most Recent)

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You get what you give and have to work your way up

Claims Adjuster (Current Employee)
San Antonio, TX

Pros401K matching
Benefits packages
Flexible work schedule
Education benefits
Job advancement or job change availability

ConsTime off based on seniority instead of job performance

Advice to Senior ManagementThe company strives to take care of their employees, and since you are the first person that the employee sees you should emulate this. I believe that my CEO does care about me and promotes work/life balance, but it is sometimes hard to believe the lower management beeves in this as well. Remember what the company strives to stand for and remember rested employees work harder.

Yes, I would recommend this company to a friend

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    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
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    • Disapproves of CEO

    5 people found this helpful  

    Better pay at other companies for same work.

    Member Relationship Specialist III (Former Employee)
    Tampa Palms, FL

    I worked at USAA


    Pros: Benefits and onsite facilities are great. Cons: Was told this is a sales positions, no incentive for sales and lousy pay. If hired you go through one week of new employee… Advice to Senior Management: Rethink way of doing business and compensating employees. Onsite facilities and benefits are great,… No, I would not recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    5 people found this helpful  

    Treated with an astounding lack of respect from management and middle management.

    Software Quality Analyst (Former Employee)
    San Antonio, TX

    I worked at USAA


    Pros: The 8% match of the 401k is the best thing. Cons: Highly unethical managers and middle managers. Advice to Senior Management: I would get rid of about half of the managers… No, I would not recommend this company to a friend More
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