USAA

www.usaa.com
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There are newer employer reviews for USAA

 

I have nothing but wonderful things to say about working for USAA.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - IT Programmer/Analyst in San Antonio, TX
Former Employee - IT Programmer/Analyst in San Antonio, TX

I worked at USAA full-time (more than 10 years)

Pros

Great pay, benefits and bonuses in an environment that truly cares about its employees.

Cons

Limited part-time or remote opportunities offered

Recommends
Positive Outlook
Approves of CEO

917 Other Employee Reviews for USAA (View Most Recent)

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  1. 7 people found this helpful  

    Management seems to care less and less for their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Financial Foundations Senior Specialist in San Antonio, TX
    Current Employee - Financial Foundations Senior Specialist in San Antonio, TX

    I have been working at USAA

    Pros

    Pay Ramps up fairly quickly
    nice onsite gyms
    decent benefits

    Cons

    Goals for reps seem to double every year
    reps state that we don't get commissions so we are honest what they don't tell you is we have numbers to meet and if we don't get you transferred you're likely to be let go
    calls are highly structured to optimized sales

    Advice to ManagementAdvice

    Remember the three legged stool and don't forget your employees.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Nice work environment but too heavy workload expected for claims adjusters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Norfolk, VA
    Former Employee - Anonymous Employee in Norfolk, VA

    I worked at USAA

    Pros

    Good pay
    Good benefits
    Nice co-workers
    Up-to-date programs
    Small Deli on site
    Good Location
    Adequate training
    Instant messenger amongst employees

    Cons

    Workload too heavy
    No chance of advancement without transferring
    Praise not given when earned but criticism given often
    No daycare...other USAA locations have daycare

    Advice to ManagementAdvice

    It would be nice to get positive feedback as much as the negative. Also, someone needs to re-think the workload for a claims adjuster. Working the "dairy" is almost impossible while trying to answer the phone and take new FNOL.

    Approves of CEO
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