USAA

www.usaa.com
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There are newer employer reviews for USAA

 

Good solid company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Claims Adjuster in Colorado Springs, CO
Current Employee - Claims Adjuster in Colorado Springs, CO

I have been working at USAA full-time (more than 5 years)

Pros

Good work/life balance. Mostly positive culture.

Cons

High pending. Some negativity in the workplace from stressed out employees.

Recommends
Positive Outlook
Approves of CEO

921 Other Employee Reviews for USAA (View Most Recent)

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  1.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Specialist in San Antonio, TX
    Current Employee - Senior Specialist in San Antonio, TX

    I have been working at USAA part-time (more than 3 years)

    Pros

    The company really cares about their employees
    Bonuses
    Benefits/compensation
    Chance to progress

    Cons

    The "mission" brainwashing- I love the fact that they do have a mission and that they are passionate about it but sometimes it is forced so strongly that its almost bordering religion.
    Also, micromanagement for service reps.

    Advice to ManagementAdvice

    So far all of my managers have been more than willing to go the extra mile for me. They really care about you as a person and want to see you succeed. I know they have their own boss to answer to, but my advice would be to go easy on the micro management. I've known people who got a talking to by their manager because they've been going to the restroom more than what the manager thought necessary! lol

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 4 people found this helpful  

    USAA is a great place to work - short term.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in San Antonio, TX
    Former Employee - Director in San Antonio, TX

    I worked at USAA full-time (more than 8 years)

    Pros

    Great Mission - can't beat it
    Consistency in work assignments
    Impressive development and growth opportunities
    Above average compensation and bonus structure

    Cons

    Filtered communication both to and from management
    Limited advancement opportunities
    Very bureaucratic environment
    Entitlement attitudes and expectations
    Change averse

    Advice to ManagementAdvice

    Hold your managers accountable rather than turning a blind eye on issues and challenges. My overall experience is that managers are only successful if they perform well within their manager's expectations and perceptions regardless of what's right or profitable for the business. It also depends on if their manager is one of the chosen few - if they're well liked...

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for USAA

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