USAA
3.4 of 5 657 reviews
www.usaa.com San Antonio, TX 5000+ Employees

657 Employee Reviews (View Most Recent)

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Good solid company

Claims Adjuster (Current Employee)
Colorado Springs, CO

I have been working at USAA full-time for more than 5 years

ProsGood work/life balance. Mostly positive culture.

ConsHigh pending. Some negativity in the workplace from stressed out employees.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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1 person found this helpful  

Good and Bad, but more good

Compliance (Current Employee)
San Antonio, TX

I have been working at USAA full-time for more than 3 years


Pros: The company's mission of serving military personnel and their families is admirable and carried out very well by the senior leadership team. The company… Cons: The amazing benefits and perks is a double edge sword as management can be very tenured at USAA and thus might not have outside experience… Advice to Senior Management: Hire more managers from the outside who bring in new… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Pretty easy job with great hours

Mortgage Origination Specialist (Current Employee)
Phoenix, AZ

I have been working at USAA full-time for more than a year


Pros: The 401k match is amazing at 8%. They give you an extra check in December to help with Christmas and they give you an Annual… Cons: The training seems to lack quite a bit. You don't feel 100% prepared for your job when they put you on the phones.… Advice to Senior Management: Fix the training program. Give us more hands on training… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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