There are newer employer reviews for USAA
There are newer employer reviews for USAA

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Helpful (2)

Best in Class Company to Work for!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Financial Foundations Senior Specialist in Phoenix, AZ
Former Employee - Financial Foundations Senior Specialist in Phoenix, AZ

I worked at USAA full-time (More than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Incredible full benefit package including up to 8% employer match! Offers $10k/yr for Employee education reimbursement. Very diverse employee community. Non-smoking employer however offers annual assistance to quit smoking. Very pro-healthy and green.

Cons

Limited advancement opportunities to management and above without 4yr degree regardless of experience and tenure. Training in areas for Mortgage is lacking.

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  1. Good solid company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster in Colorado Springs, CO
    Current Employee - Claims Adjuster in Colorado Springs, CO

    I have been working at USAA full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work/life balance. Mostly positive culture.

    Cons

    High pending. Some negativity in the workplace from stressed out employees.

  2. Helpful (1)

    Good and Bad, but more good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance in San Antonio, TX
    Current Employee - Compliance in San Antonio, TX

    I have been working at USAA full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company's mission of serving military personnel and their families is admirable and carried out very well by the senior leadership team. The company really cares about their employees and provides great benefits to maintain a low employee turnover. Annual Bonus, Christmas Bonus, far more paid vacation days than almost any Fortune 500 company; 8% 401K match, gyms at work, events for employees...the list goes on and on. Providing you work in a support role (IT, Compliance, Mgmt) the compensation is pretty darn good. Also, they are becoming stronger advocates for working from home and believe in work/life balance.

    Cons

    The amazing benefits and perks is a double edge sword as management can be very tenured at USAA and thus might not have outside experience in their particular industry/field to bring new/fresh ideas to their area; i.e. "We have always done it this way, so why change things". It can be difficult to instill change in a department if your not already a manager or at a senior level because mgmt might not listen to you. .

    Advice to Management

    Hire more managers from the outside who bring in new fresh ideas.

There are newer employer reviews for USAA
There are newer employer reviews for USAA

See Most Recent

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