USAA

  www.usaa.com
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6 people found this helpful  

Disappointing

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Member Relationship Specialist II  in  Tampa, FL
Former Employee - Member Relationship Specialist II in Tampa, FL

Pros

Wonderful membership, good co-workers, products, are reasonably ok

Cons

The pressure to cross sell products has increased so high over the last 3 years. They want you to do more with less people. More tenured people are out on stress leave than every before, this includes managers and directors.

Advice to ManagementAdvice

Listen to your employee's who have tenure. Because of your actions you have increased the resignation of more people who were loyal to usaa as employee's than ever before.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other reviews for USAA

  1. 2 people found this helpful  

    Best in Class Company to Work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Foundations Senior Specialist  in  Phoenix, AZ
    Former Employee - Financial Foundations Senior Specialist in Phoenix, AZ

    Pros

    Incredible full benefit package including up to 8% employer match! Offers $10k/yr for Employee education reimbursement. Very diverse employee community. Non-smoking employer however offers annual assistance to quit smoking. Very pro-healthy and green.

    Cons

    Limited advancement opportunities to management and above without 4yr degree regardless of experience and tenure. Training in areas for Mortgage is lacking.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Company and Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Representative  in  San Antonio, TX
    Former Employee - Investment Representative in San Antonio, TX

    Pros

    USAA offers many benefits for their employees including a great 401k plan, vacation, health benefits, and great products. Very supportive of the military community.

    Cons

    Based on the area you work in, you may feel micro-managed as it is a call center. It can sometimes be very difficult to transition to other areas. You are expected to cross-sell products.

    Recommends
    Positive Outlook
    Approves of CEO
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