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6 people found this helpful  

Disappointing

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Member Relationship Specialist II in Tampa, FL
Former Employee - Member Relationship Specialist II in Tampa, FL

I worked at USAA full-time (more than 8 years)

Pros

Wonderful membership, good co-workers, products, are reasonably ok

Cons

The pressure to cross sell products has increased so high over the last 3 years. They want you to do more with less people. More tenured people are out on stress leave than every before, this includes managers and directors.

Advice to ManagementAdvice

Listen to your employee's who have tenure. Because of your actions you have increased the resignation of more people who were loyal to usaa as employee's than ever before.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

810 Other Employee Reviews for USAA (View Most Recent)

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  1.  

    Former USAA Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst in San Antonio, TX
    Former Employee - Systems Analyst in San Antonio, TX

    I worked at USAA full-time (more than 10 years)

    Pros

    Great Benefits, Great Job Progression Opportunities, Wonderful Work Atmosphere, Salary is Comparable to Other Like Companies

    Cons

    Many Positions are Outsourced, and the Trend is to Continue

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Best Place to Work, Ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in San Antonio, TX
    Current Employee - Senior Project Manager in San Antonio, TX

    I have been working at USAA full-time (more than 10 years)

    Pros

    Flexible, stable, conservative, innovative, customer focused.

    Cons

    Big building, easy to get lost.

    Advice to ManagementAdvice

    Maintain your long term focus on value.

    Recommends
    Positive Outlook
    Approves of CEO
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