USAA

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736 Employee Reviews (View Most Recent)

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  • Culture & Values
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  • Approves of CEO

2 people found this helpful  

Upstanding, hard-working organization that means what it says

Director (Former Employee) San Antonio, TX

Pros- Strong mission that the organization lives by
- Quality leadership that balances caring for member, employees and bottom line
- Belief in innovation, despite being in conservative industry
- Generous bonus and benefits

Cons- Culture is a little stodgy and old school, and leadership is more male dominated than most organizations I've worked in
- Technology provided to employees is sub-par and decreases efficiency

Advice to Senior ManagementFor the most part, keep doing what you're doing, but also recognize how quickly technology is changing the way people work. Invest more in the technology you put on employees' desks and in their pockets.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    5 people found this helpful  

    Micro managed sweatshop think twice!

    Mortgage (Former Employee) San Antonio, TX

    I worked at USAA full-time for more than 3 years

    Pros: The company has excellent benefits and many on campus services. Great… Cons: Be prepared to have every minute of your day timed and watched including restroom breaks and lunch. Time studies are done to account for… Advice to Senior Management: Set reasonable expectations and treat employees like mature adults. No, I would not recommend this company to a friend More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great place to work with great company culture

    IT Intern (Former Employee) San Antonio, TX

    I worked at USAA as an intern for less than a year

    Pros: Great employee culture. Customers really come first. I loved the management staff. Even though… Cons: I personally am not a fan of San Antonio, and currently, their only IT location is there. … Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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