USAA

www.usaa.com
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There are newer employer reviews for USAA

 

Amazing company, amazing benefits, great training.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Member Relationship Specialist II in San Antonio, TX
Current Employee - Member Relationship Specialist II in San Antonio, TX

I have been working at USAA full-time (more than a year)

Pros

Benefits are like no other company.

Cons

A little strict but understably.

Advice to ManagementAdvice

Keep up the good work.

Recommends
Positive Outlook
Approves of CEO

915 Other Employee Reviews for USAA (View Most Recent)

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  1.  

    Good Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Solutions Advisor in Phoenix, AZ
    Current Employee - Financial Solutions Advisor in Phoenix, AZ

    I have been working at USAA full-time (more than 5 years)

    Pros

    Great benefits, good overall culture.

    Cons

    Career progression and performance metrics constantly change.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Incredible business concept but terrible oversight in execution, feeding an unhealthy concentration of power for Leaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Member Service Representative in Phoenix, AZ
    Current Employee - Senior Member Service Representative in Phoenix, AZ

    I have been working at USAA full-time (more than 3 years)

    Pros

    Great benefits, good pay, meaningful work

    Cons

    The employees which are in direct contact with customers/members bear an immense amount of pressure, stress, and anxiety. They are micromanaged and then rated/judged by self-interested front-line managers who will ultimately determine the outcome of the representative's career. In short, those who are politically savvy will survive. Those who aren't, won't.

    Advice to ManagementAdvice

    Managers should be capable of performing the job of those they manage. When this changes, new managers should be promoted from within.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for USAA

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