793 Employee Reviews (View Most Recent)

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It has been wonderful

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Insurance Adviser  in  Phoenix, AZ
Current Employee - Insurance Adviser in Phoenix, AZ

I have been working at USAA full-time for more than 5 years

Pros

Company culture is awesome, no commission, deal with only military members and their families. Great benefits, retirement pension as well as matching 8% 401k

Cons

If your looking to make a lot of money seek employment else where. USAA is owned by the membership very responsible with the memberships money. USAA is not paying six figure salaries like other insurance agents are making.

Advice to ManagementAdvice

Speak up for your frontline employees some feel very overworked overwhelmed. Let them have conversations with the members and inform them through their relationships what USAA has to offer. Even though USAA representatives are not commissioned it is a very high pressure sales environment.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for USAA

  1. 3 people found this helpful  

    Different

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USAA full-time

    Pros

    The people you work with

    Cons

    The hours, and the company doesnt really take care of you. Healthcare is very limited.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Amazing company, amazing benefits, great training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Relationship Specialist II  in  San Antonio, TX
    Current Employee - Member Relationship Specialist II in San Antonio, TX

    I have been working at USAA full-time for more than a year

    Pros

    Benefits are like no other company.

    Cons

    A little strict but understably.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
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