There are newer employer reviews for USAA
There are newer employer reviews for USAA

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Helpful (3)

Different

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
Neutral Outlook
Approves of CEO

I have been working at USAA full-time

Pros

The people you work with

Cons

The hours, and the company doesnt really take care of you. Healthcare is very limited.

Other Employee Reviews for USAA

  1. Helpful (3)

    Upstanding, hard-working organization that means what it says

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in San Antonio, TX
    Former Employee - Director in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at USAA full-time

    Pros

    - Strong mission that the organization lives by - Quality leadership that balances caring for member, employees and bottom line - Belief in innovation, despite being in conservative industry - Generous bonus and benefits

    Cons

    - Culture is a little stodgy and old school, and leadership is more male dominated than most organizations I've worked in - Technology provided to employees is sub-par and decreases efficiency

    Advice to Management

    For the most part, keep doing what you're doing, but also recognize how quickly technology is changing the way people work. Invest more in the technology you put on employees' desks and in their pockets.


  2. Helpful (5)

    Micro managed sweatshop think twice!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage in San Antonio, TX
    Former Employee - Mortgage in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at USAA full-time (More than 3 years)

    Pros

    The company has excellent benefits and many on campus services. Great customer service is part of the company reputation and is well deserved.

    Cons

    Be prepared to have every minute of your day timed and watched including restroom breaks and lunch. Time studies are done to account for every minute of the day and not meeting impossible goals will result in performance issues. 10 hour days and working every weekend is the norm. Even with all of the overtime, the workload is more than what can be accomplished.

    Advice to Management

    Set reasonable expectations and treat employees like mature adults.


There are newer employer reviews for USAA
There are newer employer reviews for USAA

See Most Recent

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