Glassdoor is your free inside look at USAA reviews and ratings — including employee satisfaction and approval rating for USAA CEO Joe Robles Jr. All reviews posted anonymously by USAA employees.
Former Employee – worked at USAA full-time for more than 3 years
Pros – Year end bonuses
Family style environment depending on where you work
Cons – Scheduling in certain departments could use some help
Management helping you graduate from being on the phones could use some work
Advice to Senior Management – Find out what is important to your employees and where they want to go. Don't just do it because you want that good score card at the end of the year for yourself. Do it because you actually really care and want to see all of your employees succeed. Not just some of them.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-06 12:26 PST
USAA's Mission The mission of the association is to facilitate the financial security of its members, associates, and their families through provision of a full range of highly competitive financial products and… — Full Overview
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