USAA
3.4 of 5 715 reviews
www.usaa.com San Antonio, TX 5000+ Employees

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Great company to work for!

Financial Advisor (Former Employee)
San Antonio, TX

ProsYear end bonuses
Family style environment depending on where you work
Benefits

ConsScheduling in certain departments could use some help
Management helping you graduate from being on the phones could use some work

Advice to Senior ManagementFind out what is important to your employees and where they want to go. Don't just do it because you want that good score card at the end of the year for yourself. Do it because you actually really care and want to see all of your employees succeed. Not just some of them.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
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    • Approves of CEO

    13 people found this helpful  

    USAA - Great for members, Great for back-office/management employees, horrible for customer contact employees”

    Claims Adjuster (Current Employee)
    Phoenix, AZ

    I have been working at USAA full-time for more than 3 years


    Pros: Member before I was an employee, I still strongly believe in the mission - USAA is hands-down the best financial security company in the world,… Cons: Referrals/sales. These have become the most important stat for any employee. They are weighed the heaviest in all performance evaluation (in two of the major… Advice to Senior Management: Return to the original "three legged stool" concept - members, employees, financial strength Provide more appropriate positive recognition for the front-line employees working diligently for the… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    2 people found this helpful  

    Financial Planning Intern

    Financial Planning (Former Employee)
    San Antonio, TX

    I worked at USAA as an intern for less than a year


    Pros: Interesting team based work Got to meet with lots of senior… Cons: Could tell our work wasn't really needed. They were more or less scouting out our talent to see if they… Yes, I would recommend this company to a friend More
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