There are newer employer reviews for USAA

 

Great place to work - happy when I was there.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Executive Secretary  in  San Antonio, TX
Former Employee - Executive Secretary in San Antonio, TX

I worked at USAA full-time for more than 3 years

Pros

Love the safe parking and security. Having everything you need under one roof was great. Gyms were nice. Food service was good too. Competitive pay and compensation for hard work. Excellent savings plan.

Cons

Politics of the corporate world are a bit bothersome - but you'll get that anywhere.

Advice to ManagementAdvice

Be more down to earth. Executive management shouldn't need to be worshiped - we're all working towards the same goals.

Recommends
Neutral Outlook
Approves of CEO

781 Other Employee Reviews for USAA (View Most Recent)

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  1. 4 people found this helpful  

    Not a great place for professional jobs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  San Antonio, TX
    Former Employee - Director in San Antonio, TX

    I worked at USAA full-time for more than 3 years

    Pros

    Great benefits, all-in-one campus, low living cost.

    Cons

    Politics - hardly any decision is made without presale to stakeholders
    Military Culture - not necessarily a bad thing, just people with military background got significantly more opportunities
    Location - San Antonio is not the right place to attract top talents,; even if they come, they do not stay.
    Lack of Talents - The general technical level in USAA is low. Both the culture and the location play into this.
    Career Opportunities - USAA's culture encourages more "sales" and "polishing" instead of the quality of products. People got promoted to executive positions more for the reason of "culture fit" instead of performance.

    Advice to ManagementAdvice

    Think about why the company has to set up the goal to "improve analytical capability" every year, but the analytical capability is still low, and why you can not attract and retain the best talents in industry.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Great Company with HORRIBLE management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Adjuster  in  San Antonio, TX
    Current Employee - Property Adjuster in San Antonio, TX

    I have been working at USAA full-time for more than 5 years

    Pros

    bonuses, benefits, good people to work with

    Cons

    Management is horrible. The claims managers are there for themselves. Upper management couldn't care less about the minions.

    Advice to ManagementAdvice

    Visit the little people

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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