USAA

  www.usaa.com
Work in HR? Unlock Free Profile

786 Employee Reviews (View Most Recent)

Sort: Rating Date

2 people found this helpful  

Nice way to serve the military community

Current Employee - Financial Foundations Manager  in  San Antonio, TX
Current Employee - Financial Foundations Manager in San Antonio, TX

Pros

The company cares about it customers and employees and really wants to do the right thing. There is a nice culture of respect and kindness that is a pleasure to be a part of. Benefits are very good. It is very rewarding to assist the men and women that are defending our country.

Cons

Great place to work if you are in a staff or back office position - not so much if you are talking to members or manage frontline reps. That is because USAA has a military grade bureaucracy that makes it hard for decision makers to hear what is really going on.

Advice to ManagementAdvice

Do more surveys of frontline reps and managers - cut through the bureaucracy.

Other reviews for USAA

  1.  

    Fantastic Internship at USAA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  San Antonio, TX
    Former Employee - Intern in San Antonio, TX

    Pros

    Great mentors, truly intensive experience working on projects

    Cons

    If you don't like the big corporate atmosphere you may not feel comfortable. They treat you well, very well... but they expect great results from this so there can be some stress and tension depending on your department or projects.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Agent  in  San Antonio, TX
    Current Employee - Insurance Agent in San Antonio, TX

    Pros

    great pay, lots of amenities, employee appreciation, cafeteria choices, education assistance, good medical and dental insurance.

    Cons

    Extremely large amount of competition for new job openings, can get lost easily since building is so large

    Advice to ManagementAdvice

    For most of them keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for USAA.

Worked for USAA? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.