USAA

  www.usaa.com
  www.usaa.com
There are newer employer reviews for USAA

2 people found this helpful  

Good, family friendly company.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Software Developer & Integrator I in San Antonio, TX
Current Employee - Software Developer & Integrator I in San Antonio, TX

I have been working at USAA full-time (more than an year)

Pros

Good benefits
Good bonus
On site clinics
On site gyms, sports and recreational facilities
Open and friendly management
Big employee community
Good coaching, mentoring, and training opportunities

Cons

Slow in pay increase
Below industry avg base salary
Emphasis on soft skills over technical skills sometimes create many talk only employees
Overly dependent on third-party employees

Advice to ManagementAdvice

Put more emphasis on and reward good technical skills. Good technical resource will leave the company if they don't feel valued or they feel they are not recognized just because they are not good talkers.

Recommends
Neutral Outlook
Approves of CEO

839 Other Employee Reviews for USAA (View Most Recent)

Sort: Rating Date
  1.  

    The best place I've ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Service Representative in Sacramento, CA
    Former Employee - Senior Service Representative in Sacramento, CA

    I worked at USAA part-time (more than 10 years)

    Pros

    Company with caring attitude and great training.

    Cons

    If you don't like talking on the phone, this job isn't for you

    Advice to ManagementAdvice

    Figure out what works for customer service and stick with it.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great organization and is a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USAA

    Pros

    Strong mission. innovative leadership and leader of product and experience design.

    Cons

    Can be very beurocratic and slow to change

    Advice to ManagementAdvice

    Increase visibility and trust employees to do their job

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for USAA

Work at USAA? Share Your Experiences

USAA

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.