There are newer employer reviews for USAA

2 people found this helpful  

Good, family friendly company.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Software Developer & Integrator I  in  San Antonio, TX
Current Employee - Software Developer & Integrator I in San Antonio, TX

I have been working at USAA full-time for more than a year

Pros

Good benefits
Good bonus
On site clinics
On site gyms, sports and recreational facilities
Open and friendly management
Big employee community
Good coaching, mentoring, and training opportunities

Cons

Slow in pay increase
Below industry avg base salary
Emphasis on soft skills over technical skills sometimes create many talk only employees
Overly dependent on third-party employees

Advice to ManagementAdvice

Put more emphasis on and reward good technical skills. Good technical resource will leave the company if they don't feel valued or they feel they are not recognized just because they are not good talkers.

Recommends
Neutral Outlook
Approves of CEO

786 Other Employee Reviews for USAA (View Most Recent)

Sort: Rating Date
  1.  

    The best place I've ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Service Representative  in  Sacramento, CA
    Former Employee - Senior Service Representative in Sacramento, CA

    I worked at USAA part-time for more than 10 years

    Pros

    Company with caring attitude and great training.

    Cons

    If you don't like talking on the phone, this job isn't for you

    Advice to ManagementAdvice

    Figure out what works for customer service and stick with it.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great company to work for with a great commitment to its members

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Management Director  in  San Antonio, TX
    Current Employee - Product Management Director in San Antonio, TX

    I have been working at USAA full-time for more than 3 years

    Pros

    Great benefits at a company that cares about its employees and its members.

    Cons

    Only located in San Antonio, TX.

    Advice to ManagementAdvice

    Allow employees to work remotely to expand talent pool beyond San Antonio

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for USAA

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