There are newer employer reviews for USAA
There are newer employer reviews for USAA

See Most Recent

Really Awesome Company!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Business Analyst in San Antonio, TX
Former Contractor - Business Analyst in San Antonio, TX

I worked at USAA as a contractor (More than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Awesome IT managers that treat everyone equal!

Cons

As a contractor, you dont get the benefits as a FTE

Advice to Management

Maybe involve more contractors in get together and outings.

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  1. Great company if you're not on the phones

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Foundations Specialist in San Antonio, TX
    Current Employee - Financial Foundations Specialist in San Antonio, TX

    I have been working at USAA full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, bonus, great people to work with.

    Cons

    although not commission, they expect you to "sell/deepen their relationship" other products that are offered, micromanaging, short lunch and break on 10 hour schedule, if your call flow is not the "USAA WAY", but you're still extremely helpful with the members, they'll still tell you your call wasn't good enough, difficult advancement.

    Advice to Management

    stop micromanaging.


  2. USAA - One of the BEST!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Technical Writer in San Antonio, TX
    Former Contractor - Technical Writer in San Antonio, TX

    I worked at USAA as a contractor (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent company and a wonderful environment to work. As a contactor for USAA (for 7 years) in the IT department -- I was treated with respect and came to consider the company as family. Joe Robles is an excellent CEO. Great IT experience with many professional people.

    Cons

    As a contractor you are not eligible for the yearly bonus. When changing a contracting company you are required to layoff for six months before returning to USAA.

    Advice to Management

    Keep up the good work!!!


There are newer employer reviews for USAA
There are newer employer reviews for USAA

See Most Recent

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