There are newer employer reviews for USAA
There are newer employer reviews for USAA

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Senior Consultant in San Antonio, TX
Former Contractor - Senior Consultant in San Antonio, TX

I worked at USAA as a contractor (Less than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Very talented architects. Nice place to work for. Cutting edge technologies. Beautiful Campus.

Cons

Too many meetings with Managers and Project managers with unmanageable number of participants.

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  1. great if you work anywhere but the contact center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Antonio, TX
    Former Employee - Customer Service Representative in San Antonio, TX

    I worked at USAA full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    salary, benefits, location, work-life balance, education opportunities

    Cons

    Minimal growth opportunity, disconnected upper management, turnover for entry level positions, scheduling in contact centers is not flexible

    Advice to Management

    please provide more opportunities for employees in the contact center to grow within the company.


  2. Large company but you can only go so far

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USAA

    Pros

    Great customer service and product

    Cons

    poor salaries and limited opportunities


There are newer employer reviews for USAA
There are newer employer reviews for USAA

See Most Recent

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