USAA
3.4 of 5 658 reviews
www.usaa.com San Antonio, TX 5000+ Employees

658 Employee Reviews (View Most Recent)

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Excellence

Member Service Representative (Former Employee)
Phoenix, AZ

I worked at USAA for more than 5 years

ProsThe members rock, the atmosphere is one of ethics and trust, the work equipment is top of the line, you have a sense of pride in the commitment to the military, a very patriotic environment, the perks, the benefits, cafeteria, the work out room....The feeling that they like their employees, and want them to be happy.

ConsDon't switch team managers so much. 7 years = 11 managers. All in P&C.

Advice to Senior ManagementLove you guys.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A great place to develop experience for a former military officer

Anonymous Employee (Current Employee)
San Antonio, TX

I have been working at USAA full-time for more than 3 years


Pros: Member driven culture - high focus on our military customers Private company… Cons: Organizational structure - it is very unusual and creates a backward approach to managing product lines - the product line leaders do not actually own… Advice to Senior Management: Align the performance objectives and success measures of support roles to the results of the product lines they support Dissolve MX or modify it to allow… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
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Web Redesgin for Banking and Investment applications

Senior Consultant (Former Employee)
San Antonio, TX

I worked at USAA as a contractor for less than a year


Pros: Very talented architects. Nice place to work for. … Cons: Too many meetings with Managers and Project managers with unmanageable… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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