There are newer employer reviews for USAA

1 person found this helpful  

My two year perspective

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager in San Antonio, TX
Current Employee - Manager in San Antonio, TX

I have been working at USAA full-time (more than an year)

Pros

1. Company sincerely cares about its members and employees. Proof is evident---follow the money.
2. Company culture
3. Best CEO ever: a man of integrity
4. Committed employees
5. Financially superior
6. Ethical company (seems rare now a days)

Cons

1. Movement through the ranks - need more differentiation between high performers and others
2. speed of growth is causing storming and pressure on the organization - a great "problem" to have.

Advice to ManagementAdvice

1. Slow the pace of change: prioritize and pace
2. Increase enterprise integration (leverage our Pro's -- employees will make it happen)
3. Invest in employee development (not just training classes) and career management esp for Call Center Employees and top performers.
4. Support remote working / workplace flexibility
5. Amazing company to work for now --- more focus on future leadership and culture is a must to keep current superior performance. Past success is starting to cloud judgement.

Recommends
Neutral Outlook
Approves of CEO

812 Other Employee Reviews for USAA (View Most Recent)

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  1. 1 person found this helpful  

    The best company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Processor in Tampa, FL
    Current Employee - Mortgage Processor in Tampa, FL

    I have been working at USAA full-time (more than 3 years)

    Pros

    They take care of their employees and members.

    Cons

    There are some growing pains - but that is to be expected when things are changing.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Best place ever to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Phoenix, AZ
    Current Employee - Manager in Phoenix, AZ

    I have been working at USAA full-time (more than 5 years)

    Pros

    Benefits, company values, workplace, employees

    Cons

    Difficult to advance through the ranks

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for USAA

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