There are newer employer reviews for USAA
There are newer employer reviews for USAA

See Most Recent

excellent company culture.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Intern - Software Developer in San Antonio, TX
Former Intern - Software Developer in San Antonio, TX

I worked at USAA as an intern (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

great work life balance and amazing coworkers

Cons

lower salaries, tight IT restrictions

Advice to Management

find a way to allow developers to have more creative control

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Enjoyed the culture of the company and was proud to work there.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL

    I worked at USAA full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company benefits, strong leadership, commitement to train new employees. Strong values all the way up and a strong commitment to do the "right thing" for it's customers.

    Cons

    I never fully adapted to the call center environement with little to no interaction between fellow coworkers, excessive workloads can be overbearing at times.


  2. Helpful (2)

    Great culture, great for members, stressfull and constrictive for employees...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior FF Insurance Representative P/C LINES in Tampa, FL
    Current Employee - Senior FF Insurance Representative P/C LINES in Tampa, FL

    I have been working at USAA full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits good,people are neat,best integrity for a company in the insurance realm, call center remodled

    Cons

    stressful, repetitive,must pick schedule 1 yr in advance/what?,micro-management, minimum downtime to breathe, 1/3 of employees have stress/anxiety issues wether admit it or not/seeing doctor, work life balance is meeting their needs first ie schedules, call center work a bit nasty all around, a "real post". Annual employee surveys if not top results management reviews to help "assist" your perspective of the questions so you can meet the results they want by clouding the challenging issues facing employee's ie: stress, scheduling,and phone adhearence.

    Advice to Management

    Start listening to employees and recognize your turnover, when evaluating employee reviews within company annually make changes for the employees not for business needs.


There are newer employer reviews for USAA
There are newer employer reviews for USAA

See Most Recent

Work at USAA? Share Your Experiences

USAA

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.