USAA

  www.usaa.com
  www.usaa.com
There are newer employer reviews for USAA

 

They paint a pretty picture.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Financial Advisor in San Antonio, TX
Former Employee - Financial Advisor in San Antonio, TX

I worked at USAA

Pros

the benefits are fantastic, and the people are mostly friendly.

Cons

there's limited mobility within the company, and it takes an act of Congress to get vacation time.

Advice to ManagementAdvice

treat employees like people, not numbers.

Doesn't Recommend
No opinion of CEO

863 Other Employee Reviews for USAA (View Most Recent)

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  1. 1 person found this helpful  

    Either your in or not.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Norfolk, VA
    Former Employee - Anonymous Employee in Norfolk, VA

    I worked at USAA

    Pros

    Benefits, peers, bonus, accured vacation time as tenure accrues

    Cons

    - certain management employees are cold, heartless and truely can take a USAA poster child and turn them against USAA.
    - Actually had a Senior Manager, say infront of certain unit employees... "I would never hire him... never no matter how many times he applied."
         as many times as we were coached to not talk about other employees out in non-confidential areas... specific managers/retired-directors said one thing and would do the opposite.

    ( I was brand new on the job) I called the manager hotline and got the manager across from my aisle. She answered the phone and placed me on hold for more than 1 minute to hold a personal conversation with another employee. What was so bad is they were laughing and talking about their dogs!!! This manager not even 3 months later saw an employee placing a member on hold to show a another employee their wedding plans in a magazine. She saw them and the agent was placed on corrective action, potentially jeopardizing their bonus.

    Like I said ... Do as I say, Don't do as I do.

    Oh and one more thing. At least with BOB Davis he kept it real. If he wasn't happy he didn't act like it and put on a front. Gen. Robles, well he is great a warm fuzzies and then stabing you ever so quickly like a ninja in the back. "We will not close. Our financials are strong and we are here to lead the industry."

    Well, less than 18 months later... where is Norfolk, VA? 85% closed down.

    Advice to ManagementAdvice

    If you truely mean to empower and produce a real new era type of management style... RETIRE the ones that WON'T change. It really hurts your orginzation and really affects your retention rate.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Analyst in San Antonio, TX
    Current Employee - Analyst in San Antonio, TX

    I have been working at USAA

    Pros

    good place to balance work and family life

    Cons

    huge company... it is hard to track the contacts

    Advice to ManagementAdvice

    nothing ,...management is very dynamic

    Recommends
    Approves of CEO
There are newer employer reviews for USAA

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