USAA

  www.usaa.com
  www.usaa.com
There are newer employer reviews for USAA

4 people found this helpful  

Worst place I ever worked in my career

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Director in San Antonio, TX
Former Employee - Director in San Antonio, TX

I worked at USAA full-time (more than 5 years)

Pros

They pay great bonuses, but they are across the board so it does not drive people to excel as they know that they will participate unless they do not get a "Meets Expectations"

Cons

If you are a woman and not former military, you will hit a glass ceiling faster than with other companies.

Doesn't Recommend
Disapproves of CEO

834 Other Employee Reviews for USAA (View Most Recent)

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  1. 4 people found this helpful  

    Restructure internal reward, award your frontline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Relationship Specialist I in Tampa, FL
    Current Employee - Member Relationship Specialist I in Tampa, FL

    I have been working at USAA full-time (more than 3 years)

    Pros

    Health Benefits
    Christmas Bonus
    Yearly Bonus
    Paid time off (up to 30+ days of paid time off w/in first year)
    In house gym

    Cons

    Technology
    High Call Value (BACK TO BACK)

    Advice to ManagementAdvice

    Stop MicroManaging and Focus on supporting your reps in the time of need

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 2 people found this helpful  

    No opportunities for advancement on Credit Cards Division

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Colorado Springs, CO
    Current Employee - Customer Service Representative in Colorado Springs, CO

    I have been working at USAA full-time

    Pros

    Good Benefits and wellness perks

    Cons

    Salaries are low comoares to workworkload. No advancement opportunities and training is way too long to the point of boredom.

    Advice to ManagementAdvice

    Be more engaged with your employees and teams.

    Disapproves of CEO
There are newer employer reviews for USAA

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