There are newer employer reviews for USAA

5 people found this helpful

Worst place I ever worked in my career

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Director in San Antonio, TX
Former Employee - Director in San Antonio, TX

I worked at USAA full-time (more than 5 years)

Pros

They pay great bonuses, but they are across the board so it does not drive people to excel as they know that they will participate unless they do not get a "Meets Expectations"

Cons

If you are a woman and not former military, you will hit a glass ceiling faster than with other companies.

Doesn't Recommend
Disapproves of CEO
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  1. 1 person found this helpful

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at USAA full-time (more than 10 years)

    Pros

    The best reason to work for USAA is the many opportunities that one is given to grow, develop, and contribute to the great teamwork environment. The people I work with are very attentive to doing a great job. Also people there are like family. Also the health benefits, gyms, and the outstanding facilities . Also great ethics and values of the company.

    Cons

    In some cases in order to move up its not what You know that counts but who You know.

    Advice to ManagementAdvice

    Walk around and see what the employees are doing. Also listen to the calls with the employees in order to get an idea of the types of calls and questions they answer.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    Great opportunities for hard working individuals!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Relationship Specialist in San Antonio, TX
    Former Employee - Member Relationship Specialist in San Antonio, TX

    I worked at USAA full-time (more than 10 years)

    Pros

    Great culture, people, perks, salary. You will stay very busy at all times!

    Cons

    USAA is NOT a one-size-fits-all organization! It takes the right person to work at USAA. I spent 13 years there in various positions and saw many others who floundered and left. Not for those who are looking for an easy job, prime schedule, etc.

    Recommends
    Positive Outlook
    Approves of CEO
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