USAContactPoint
3.5 of 5 23 reviews
www.usacontactpoint.com New York, NY 50 to 149 Employees

23 Employee Reviews (View Most Recent)

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I am a phone agent there

Agent (Current Employee)
Reno, NV

ProsWorking at home is good for me and I make more with them than I have with other places that I have worked

ConsIt's not like you can take a break and meet your co-workers in the lunchroom. I used to like that but now I eat my lunch by myself at home

Advice to Senior ManagementI like the way you give us training at the beginning. Maybe more of that, like a refresher from time to time, would be a good thing

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    USA Contact Point experience

    Anonymous Employee (Current Employee)

    I have been working at USAContactPoint full-time


    Pros: Working at USAContactPoint is really great for a couple reasons – you get to work… Cons: You have to be present when you are working. You calls are reviewed by supervisors, so if you… Advice to Senior Management: You make things sound a little hard when you describe what you need to know to start, because it… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    2 people found this helpful  

    My time at USAContactPoint

    Agent (Current Employee)

    I have been working at USAContactPoint as a contractor


    Pros: I liked that I started right up, there wasn’t any waiting or anything. I interviewed and trained and then bang I was doing… Cons: You have to be okay with working from home. It’s not like you go into an office and say hi and everyone hangs… Advice to Senior Management: I think we all need to take a break from time to time… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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