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There are newer employer reviews for USM

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Helpful (1)

Poor management

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Norristown, PA
Former Employee - Customer Service Representative in Norristown, PA

I worked at USM full-time (Less than a year)

Doesn't Recommend
Doesn't Recommend

Pros

Gained good customer service and escalation triage experience. Ability to pick up overtime plenty of overtime during snow season.

Cons

Poor management. Positions are under paid and under appreciated. Hiring process was very lengthy and I didn't receive the salary that was originally promised.

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  1. Good Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Norristown, PA
    Current Employee - Customer Service Representative in Norristown, PA

    I have been working at USM full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Floor Management is really good, especially the exterior department, take care of employees.

    Cons

    Too much work for few people, Upper management don't have idea the scope of work and the necessities of their employees

    Advice to Management

    They should hire more people to obtain management expectations


  2. OK

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Contractor in Minneapolis, MN
    Current Contractor - Contractor in Minneapolis, MN

    I have been working at USM as a contractor (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Ok but lot to improve

    Cons

    Every thing was ok ok


There are newer employer reviews for USM
There are newer employer reviews for USM

See Most Recent

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