There are newer employer reviews for USM

 

Poor management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Norristown, PA
Former Employee - Customer Service Representative in Norristown, PA

I worked at USM full-time for less than a year

Pros

Gained good customer service and escalation triage experience. Ability to pick up overtime plenty of overtime during snow season.

Cons

Poor management. Positions are under paid and under appreciated. Hiring process was very lengthy and I didn't receive the salary that was originally promised.

Doesn't Recommend

10 Other Employee Reviews for USM (View Most Recent)

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  1.  

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Norristown, PA
    Current Employee - Customer Service Representative in Norristown, PA

    I have been working at USM full-time for more than 5 years

    Pros

    Floor Management is really good, especially the exterior department, take care of employees.

    Cons

    Too much work for few people, Upper management don't have idea the scope of work and the necessities of their employees

    Advice to ManagementAdvice

    They should hire more people to obtain management expectations

    Recommends
    Neutral Outlook
  2.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contractor  in  Minneapolis, MN
    Current Employee - Contractor in Minneapolis, MN

    I have been working at USM as a contractor for less than a year

    Pros

    Ok but lot to improve

    Cons

    Every thing was ok ok

    Recommends
    Neutral Outlook
There are newer employer reviews for USM

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