Pros

Initially, there seemed to be a chance the UTStarcom could have been very successful, but that went away quickly.

Cons

The downside was that there was no vision with UTStarcom. There was no strategy except for the company to go from one flimsy venture to another. They let great products and great people go to waste. They did not recognize the bad leaders that led the company astray, as long as those people were able to toady up to the upper management and talk a good talk. And they did not recognize the leaders and the teams that delivered and brought success.

The management had too much hemming and hawing and despite their promises to improve the way things are done, they did no such thing. And UTStarcom never got out of being a China company. Working at UTStarcom, it was clear that the shots were being called from China.

Advice to Senior Management

Management needs to get some balls. Instead of getting into just cutting people, take the talent, invest in the company, and look forward. Take a risk in a product line and make a concerted, long term strategy to succeed. IPTV is supposed to be the future of the company. I would not necessarily agree that it is the correct place to take the stand, but if you are going to take the stand, go all out. There are a LOT of problems with usability. Get some competent people who can address usability and if necessary, redo the whole interface. Address the other problems in the same way without worrying about the short term. Get all resources going on this. There's no use in having one foot in and one foot out.