732 Employee Reviews (View Most Recent)

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  • Comp & Benefits
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  • Senior Management
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Former Employee - Prestige Consultant  in  Smyrna, GA
Former Employee - Prestige Consultant in Smyrna, GA

I worked at Ulta Beauty part-time for less than a year

Pros

decent base pay, good people, great for those with social skills, simple opening and closing strategies, easy to follow dress code, company keeps up with raises well

Cons

bad and expensive health insurance coverage, working with a lot of women means petty arguments, somewhat unorganized

Advice to ManagementAdvice

Anything personal should be handled OFF the sales floor

Recommends
No opinion of CEO

Other Reviews for Ulta Beauty

  1. 1 person found this helpful  

    Managers display worse leadership and communication skills than my high school student council.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Cashier  in  Cary, NC
    Current Employee - Lead Cashier in Cary, NC

    I have been working at Ulta Beauty part-time for more than 5 years

    Pros

    Learning about good makeup and hair products and, over time, building relationships with frequent customers, some of whom are the nicest people. Oftentimes, the relationships you build with other employees turn into close friendships.

    Cons

    Members of management are the biggest con about the Cary Ulta. I've seen excellent management teams in the past. This group, however, is made up of the most Immature, lazy, overly demanding, irresponsible, unsympathetic, selfish, derogatory, hypocritical, unorganized, clueless people I've ever had to work with.

    Advice to ManagementAdvice

    Treat employees the way you would like to be treated. Be fair. Communicate with each other and stop blaming problems on other people. Taking the blame is a part of leadership. Learn what good leadership consists of and then practice it. At the very least, start leading by example.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    No room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Task Associate  in  Atlanta, GA
    Current Employee - Cashier/Task Associate in Atlanta, GA

    I have been working at Ulta Beauty part-time for more than a year

    Pros

    50% salon discount
    Discount off everything in store
    The girls at my store are awesome

    Cons

    Schedules are never made more than a week in advance. You will have to plan all your weekends two or three days before the schedules are made. Hours are also unfairly distributed among cashiers-- one person will get 5 hours, while another will get 20 hours, despite open availability. Management will hire outside rather than promoting internally; they are given based on favoritism, rather than efficiency, meeting of goals, getting high NPS scores from customers, and getting customers to sign up for the scam magazine subscriptions. I have worked for the company for over a year and a half and each time, upper management (GM and DM) promotes an outside employee who has only been working for 3 months. They eventually quit the company. You will constantly get bitched at by customers with all the coupon restrictions-- 90% of them who are too lazy to read the fine print. General Managers are consistently getting moved around, or fired. It is apparent that the company doesn't value education. Unlike other companies, you will have to work holidays. Non management will never get pay and a half for working holidays. It's no wonder turnover rate is so high.

    Advice to ManagementAdvice

    Your stores will never make consistent sale goals if you don't hire enough employees and sales representatives to introduce customers to new products. NPS surveys are only a snap shot of what a store actually looks like. Corporate would never know this because they don't actually work the sales floor and contribute to the sales goals. Their tactic is bullying. Cut out the magazine scams altogether. You're not making enough profit off these anyway, and demographics already know about Ulta. That's what the sales ads are for. How about positive reinforcement for your cashiers, more gratis, or appreciation for their hard work to keep up morale? A little goes a long way.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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