Ulta Beauty

  www.ulta.com
  www.ulta.com
There are newer employer reviews for Ulta Beauty

 

Short but sweet

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Prestige Consultant in Smyrna, GA
Former Employee - Prestige Consultant in Smyrna, GA

I worked at Ulta Beauty part-time (less than an year)

Pros

decent base pay, good people, great for those with social skills, simple opening and closing strategies, easy to follow dress code, company keeps up with raises well

Cons

bad and expensive health insurance coverage, working with a lot of women means petty arguments, somewhat unorganized

Advice to ManagementAdvice

Anything personal should be handled OFF the sales floor

Recommends
No opinion of CEO

849 Other Employee Reviews for Ulta Beauty (View Most Recent)

Sort: Rating Date
  1. 4 people found this helpful  

    Beauty without a Soul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Bolingbrook, IL
    Former Employee - Director in Bolingbrook, IL

    I worked at Ulta Beauty full-time (more than 5 years)

    Pros

    - Aggressive company growth provides job security and investment into company.

    - Talented collection of professionals recruited from many top retail companies.

    - Younger, energetic environment. "Beauty" industry much more attractive in many ways (punn intended).

    Cons

    - High pressure from top down to maintain aggressive sales growth and stock price.

    - Top execs use 'fear' as their primary leadership style ('perform or else'), which leads to rampant "CYA" and finger-pointing culture.

    - All employees burnt out on unrealistic workloads (by design). The ones tolerating it are the newer employees still drinking the Kool-Aid. Very high turnover with ZERO work-life eventually cracks everyone.

    - Top Execs promote Churn-n-Burn mentality with workforce, rather than grow and support.

    Advice to ManagementAdvice

    No advice, honestly. Venture Capitalists are cracking the slave whip on CEO. CEO cracks whip down on Sr. Mgmt. Etc. Etc.

    If the company sales ever stumble which forces an internal review of their practices and culture, there will be no change. But since the business model ('beauty superstore') is doing well in the market, I don't foresee that anytime soon.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    No room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Task Associate in Atlanta, GA
    Current Employee - Cashier/Task Associate in Atlanta, GA

    I have been working at Ulta Beauty part-time (more than an year)

    Pros

    50% salon discount
    Discount off everything in store
    The girls at my store are awesome

    Cons

    Schedules are never made more than a week in advance. You will have to plan all your weekends two or three days before the schedules are made. Hours are also unfairly distributed among cashiers-- one person will get 5 hours, while another will get 20 hours, despite open availability. Management will hire outside rather than promoting internally; they are given based on favoritism, rather than efficiency, meeting of goals, getting high NPS scores from customers, and getting customers to sign up for the scam magazine subscriptions. I have worked for the company for over a year and a half and each time, upper management (GM and DM) promotes an outside employee who has only been working for 3 months. They eventually quit the company. You will constantly get bitched at by customers with all the coupon restrictions-- 90% of them who are too lazy to read the fine print. General Managers are consistently getting moved around, or fired. It is apparent that the company doesn't value education. Unlike other companies, you will have to work holidays. Non management will never get pay and a half for working holidays. It's no wonder turnover rate is so high.

    Advice to ManagementAdvice

    Your stores will never make consistent sale goals if you don't hire enough employees and sales representatives to introduce customers to new products. NPS surveys are only a snap shot of what a store actually looks like. Corporate would never know this because they don't actually work the sales floor and contribute to the sales goals. Their tactic is bullying. Cut out the magazine scams altogether. You're not making enough profit off these anyway, and demographics already know about Ulta. That's what the sales ads are for. How about positive reinforcement for your cashiers, more gratis, or appreciation for their hard work to keep up morale? A little goes a long way.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Ulta Beauty

Work at Ulta Beauty? Share Your Experiences

Ulta Beauty

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.