Ulta Beauty

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662 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

3 people found this helpful  

If the shareholders knew..........

General Manager (Former Employee) Atlanta, GA

Pros* 401K package
* Medical benefits if needed
* Vendor support from great companies
* If you are a "yes" man, opportunity for advancement
* Currently fastest growing leader in the Beauty Industry
* Good employees who really want to make a difference.

Cons* No work / life balance...you either work or you don't.
* Recruiters are not honest about what the job entails
* Culture is about power and money...Employees work in a culture of fear and demoralization.
* No training
* Company says guest focus is first and then gives store 10 hours for 24 hours of tasking. It can not be done.
* Hard working associates are leaving every day because of above and executives do not care. Therefore, the training that does get squeezed in is lost. No one gets that it costs more to find an employee than to keep one.
* HR is non-existant.
* Many stores are so old equipment does not work and cannot be replaced. GM is held accountable even if nothing can be done to fix the issue. DM pretends they don't know when they do, and RVP tells you how they would do it, even though they have no idea what the GM is going through to try and get things fixed. Chaos.

Advice to Senior ManagementPeople will work just as hard, if not harder under leadership that is supportive and understanding. Fear of losing one's job has no place in any culture. Training is a huge disconnect, so give some money for it. Hold your leadership accountable for the high turnover. Ask them "Why?" Give exit interviews.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    What a waste of time!

    Sales Associate (Current Employee) Pensacola, FL

    I have been working at Ulta Beauty part-time for less than a year


    Pros: Fun working atmosphere (on the rare occasion you get to work)… Cons: Hired twice as many employees than they needed when store opened 2 months ago. Got plenty of hours during set up and Grand Opening… Advice to Senior Management: DON'T OVER-HIRE!! If you are going to consider someone an employee give them… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Comp & Benefits
    • No Opinion of CEO

    1 person found this helpful  

    Unorganized and unprofessional

    Cashier (Current Employee) Portland, OR

    I have been working at Ulta Beauty part-time


    Pros: Good discount and some friendly coworkers. Most customers were courteous… Cons: No hours were given (often 4-6 hrs/week), managers seemed resentful when cashiers needed to call them for returns… Advice to Senior Management: If you call or go into your stores every once in awhile you can see how terribly they are being run. It often takes a… No, I would not recommend this company to a friend More
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