Glassdoor is your free inside look at Ulta reviews and ratings — including employee satisfaction and approval rating for Ulta CEO Chuck Rubin. All reviews posted anonymously by Ulta employees.
I have been working at Ulta part-time for more than 3 years
Pros – The gratis is awesome. The vendors are very generous with prestige consultants. They are pretty good about working with your schedule. It's a good start in the Beauty industry, and it is fun to play with makeup and make people feel good about themselves.
Cons – Hours are cut a lot and it never stays consistent week to week, working weekends, gossip and drama, low pay, ridiculous amount of theft in which the blame is often put on the lower level staff. The set up of the store is terrible because it leaves things so open to theft. There are a lot of guests who want high end treatment but there are never enough staff members to provide the level of service that I enjoy giving. There is so much pressure to sell, prevent theft, make every guest feel special, but it's hard when you're being stretched pretty thin as an employee.
Advice to Senior Management – Get out on the sales floor and give more support and recognition to your dedicated employees. Don't just sit back and criticize.
No, I would not recommend this company to a friend
2012-11-08 09:25 PST
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