3.2 of 5 178 reviews
www.unifirst.com Wilmington, MA 5000+ Employees

178 Employee Reviews (View Most Recent)

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2 people found this helpful  

Lack of Business Ethics

Anonymous Employee (Current Employee)
Montgomery, AL

I have been working at UniFirst full-time for less than a year

ProsBenefits are OK
Plant Personel work hard
Quality of Products are OK
Service is OK
For the most part, RSR are some of the hardest working people

ConsInexperience management who like to use intimidation
No knowledge of what is true customer service
More worried about getting contracts signed without building relationships with potential clients
Bordering ethics when attempting to add new clients
Sale Reps are treated like dirty
Sales and Regional Sales have very little knowledge of managing sales reps
This is a low-down industry where there is little difference between the major players. All of them are train to mislead the end user. UniFirst is no different.

Advice to Senior ManagementGet rid of the good old boy management team and hire EXPERIENCE Sales Reps and Managers which reputable companies outside of your industry. This excludes car dealership sales and managers(include so called football coaches too!). And if you really want to know what is happening in the market, met and talk with your sales representatives, instead of making decision strictly off of your numbers. Quit blaming and cutting down your competition, because of what I know, UniFirst is no better.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Very disappointed with lack of ethics practiced by management & lack of team building skills.

Anonymous Employee (Former Employee)
Springfield, MO

I worked at UniFirst

Pros: The benefits are good compared to other companies in Springfield, MO… Cons: Long hours & meetings with employees that tore them down instead of built them up to succeed. Couldn't believe the way… Advice to Senior Management: Learn how to build a team with positive re-enforcement instead of negative. Be honest with employees and customers. Give words of encouragement. Be more concerned… No, I would not recommend this company to a friend More

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Fair pay but micromanaged at corporate level and must play golf and be a brown nose to get advancement

Outside Sales Representative (Former Employee)
Croydon, PA

I worked at UniFirst

Pros: Fair pay scale, Great training, Corporate is still a family run… Cons: Disconnect between the corporate and regional management. They do whatever it takes to get… Advice to Senior Management: Ron and Cindy, Keep your fathers values alive. Talk directly with some of your sales people in different… More

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UniFirst is one of North America's largest workwear and textile services companies. We rent, lease, and sell uniforms, protective clothing, custom corporate workwear, floorcare, and other facility services products to… Full Overview

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