UniFirst
3.2 of 5 177 reviews
www.unifirst.com Wilmington, MA 5000+ Employees

177 Employee Reviews (View Most Recent)

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  • Disapproves of CEO

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I was thankful to have a job, but so glad when I had a chance to leave

Outside Sales (Former Employee)

I worked at UniFirst full-time for more than a year

ProsDecent starting pay
Ability to earn some extra cash in commission
Quality sales material
Wide variety of products

ConsVery unreasonable expections lead to huge turnover in sales dept.
For 95% of people this job will last 2 years or less before they are fired
Negativity and threats of firing begin immediately. Lower level mgrs learn this from top down
Unifirst does not care about excellence in product or service, only profit margin and stock performance
Drivers are very overworked with very different pay scales. Since drivers make are paid based on route size some guys make 60k for 50 hours per week and some make 30k for 70 hours per week
Salesmen are taught to promise things that service and management seem to have no intention of doing
VERY difficult to sell for. Unifirst asks for the highest prices for products and services that are identical or even inferior to competition. The strategy is to tear down competition in sales meetings and promising superior service and products which never materialize. All the uniform companies operate 99% the exact same. Closing sale is typically based on lowest price. Unifirst often comes in last on bids and the sale reps are blamed for not getting accounts

Advice to Senior ManagementStop being so negative and threatening. Create an envoronment where people want to sell for you becasue they love their job and are proud of the company.
If you want to be the high priced provider then you cant offer the exact same products. As a private manufacturer you have the oportunity to make garments that are completely different than CIntas, Aramark, etc. HAve some specialty garments/styles that are completely unique to ufirst that you can charge more for and go lowere on the standards that everyone else carries

No, I would not recommend this company to a friend

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

It's great to deal with the customers, but not always with Management.

District Service Manager (Current Employee)
Medicine Hat, AB (Canada)

I have been working at UniFirst full-time for more than 5 years


Pros: Great medical/dental/vision plan. RSP contributions great - you put in 5% UniFirst puts… Cons: Management/Corporate more results ($$$$$$) driven then customer driven. Have no issues forcing price increases despite the risk of losing customers… No, I would not recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

A lot of Broken Promises in the Vancouver BC area

RSR (Former Employee)
Langley, BC (Canada)

I worked at UniFirst full-time for less than a year


Pros: Benefits are ok, Pretty standard for a company of this size.… Cons: Where to Begin... I was hired as a RSR due to my background in running a route and I have sales experience. The base salary… Advice to Senior Management: Management has to work on the extremely HIGH turnover rate, if that means… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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UniFirst – Why Work for Us?

UniFirst is one of North America's largest workwear and textile services companies. We rent, lease, and sell uniforms, protective clothing, custom corporate workwear, floorcare, and other facility services products to… Full Overview

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