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There are newer employer reviews for UniFirst

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Helpful (2)

I was thankful to have a job, but so glad when I had a chance to leave

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - OUTSIDE SALES
Former Employee - OUTSIDE SALES

I worked at UniFirst full-time (More than a year)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

Decent starting pay
Ability to earn some extra cash in commission
Quality sales material
Wide variety of products

Cons

Very unreasonable expections lead to huge turnover in sales dept.
For 95% of people this job will last 2 years or less before they are fired
Negativity and threats of firing begin immediately. Lower level mgrs learn this from top down
Unifirst does not care about excellence in product or service, only profit margin and stock performance
Drivers are very overworked with very different pay scales. Since drivers make are paid based on route size some guys make 60k for 50 hours per week and some make 30k for 70 hours per week
Salesmen are taught to promise things that service and management seem to have no intention of doing
VERY difficult to sell for. Unifirst asks for the highest prices for products and services that are identical or even inferior to competition. The strategy is to tear down competition in sales meetings and promising superior service and products which never materialize. All the uniform companies operate 99% the exact same. Closing sale is typically based on lowest price. Unifirst often comes in last on bids and the sale reps are blamed for not getting accounts

Advice to Management

Stop being so negative and threatening. Create an envoronment where people want to sell for you becasue they love their job and are proud of the company.
If you want to be the high priced provider then you cant offer the exact same products. As a private manufacturer you have the oportunity to make garments that are completely different than CIntas, Aramark, etc. HAve some specialty garments/styles that are completely unique to ufirst that you can charge more for and go lowere on the standards that everyone else carries

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  1. It's great to deal with the customers, but not always with Management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Service Manager in Medicine Hat, AB (Canada)
    Current Employee - District Service Manager in Medicine Hat, AB (Canada)

    I have been working at UniFirst full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great medical/dental/vision plan.
    RSP contributions great - you put in 5% UniFirst puts in 4% + 2% Defered Profit at the end of the year.

    Cons

    Management/Corporate more results ($$$$$$) driven then customer driven. Have no issues forcing price increases despite the risk of losing customers over lack of willingness to negotiate.
    Expected to give everything and more to the company at the expense of family or illness.


  2. Helpful (1)

    A lot of Broken Promises in the Vancouver BC area

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RSR in Langley, BC (Canada)
    Former Employee - RSR in Langley, BC (Canada)

    I worked at UniFirst full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits are ok, Pretty standard for a company of this size. The other employees in all departments were really nice and patient.

    Cons

    Where to Begin... I was hired as a RSR due to my background in running a route and I have sales experience. The base salary to start is 37K, which they make very apparent that this is your starting point and that they have a few RSR's that make 70k+ per year with commissions. What they don't tell you or make very clear is that you will be covering for RSR's for holiday relief and sick days, but that it shouldn't take long to get your own route which gives you the opportunity to make commissions. i met guys that had been there for over a year and were still waiting for a route. After a couple of weeks I started noticing guys that were quitting, now these guys had maybe been there for a month or 2, but needless to say It should have raised some red flags. I thought maybe they couldn't handle the early mornings or the physical aspect of the job. Once I was fully trained on someones route I ran it for 2 weeks while he was away on vacation, I started to closely watch some of the guys that had there own routes and had worked there for a few years. I noticed that I was leaving the branch in my truck at about 4;30ish AM and so were they and when I was getting back at about 3-3:30ish PM a lot of these same guys were also getting back. I started to ask some of these guys what they made last year. On avg it was 45-50K per year. But wait, did you do the Math? These guys were pulling 11-12 hr days busting their hump... for what? no overtime that's for sure. After some thought I quit. how was I going to have the energy to try and upsell a client for some crappy commission, when all I wanted to do was get through the day and get home so I could get to bed early for my 345am alarm. The Supervisors were ok, they tried to help as much as they could, but unfortunately they were having to go out and run routes as well due to the high turn-over rate.

    Advice to Management

    Management has to work on the extremely HIGH turnover rate, if that means paying guys OT or increasing salaries then do it. Not fair to Customers either.


There are newer employer reviews for UniFirst
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