There are newer employer reviews for UniFirst

2 people found this helpful  

A Revolving Door in Sales

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Outside Sales Representative
Former Employee - Outside Sales Representative

I worked at UniFirst full-time for more than a year

Pros

Provides initial and ongoing training.

Cons

Management applies same sales metrics for all territories regardless of market opportunity. Always assumes the problem is the Sales Rep, not the territory. Sales cycle can be long, yet Sales/Branch Mgrs can change territories on a whim. Sales Mgr turnover high as well (think 18 mos). Emphasis on "boots on the ground" which can result in fewer sales opportunities per Rep.

Advice to ManagementAdvice

Acknowledge local market dynamics.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

237 Other Employee Reviews for UniFirst (View Most Recent)

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  1. 10 people found this helpful  

    They have over 80% turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Richmond, VA
    Former Employee - Account Executive in Richmond, VA

    I worked at UniFirst full-time for more than a year

    Pros

    In comparison to other companies and their sales organizations I cant honestly think of one pro that Unifirst offers.

    Cons

    Wow, where to begin. I guess first thing is just look at the reviews its either five star or one star. Very little middle ground. Unifirst is very concious of their image as it relates to their ability to attract new salespeople and as such will "encourage" current employees to leave rave reviews and check on them later.

    Now the "Cons"

    Unifirst has a horrible rate of turnover that tops 80%. At that clip it's time for Unifirst to look inward because the system is broken.

    I'm also confused by the folks that think the training program is great. It consists of watching video lessons in the office for five weeks and then being told to go into territory. I have been in sales over ten years and was shocked at the poor quality of training Unifirst provided.

    They really believe they are on the cutting edge of technology by employing a cloud based CRM system. I was told that i was mistaken when I informed them that every competitor had adopted salesforce at least a couple of years before. These guys really do define the the stereotype of blind homers that fail to see the real world competitive landscape. Overall just not a very bright group of people in mid management.

    Their base pay is by far the lowest in the industry. No matter what your geographical location the starting salary is $35k. They will give you $160 a week for gas and car and if you are among the 3% that meet the weekly quota you can make another $10k. That added together is where most of the competition starts their salespeople. One other quick thing to remember, if you do happen to join them, is during the first five weeks of training. You receive none of the gas allowance and will be paid $12 an hour. They like to wait until your first day to tell you that

    There is also this creepy almost religious like devotion to the company founder. They have have a founders day party and posters with his likeness and sayings everywhere. The guy passed away a decade ago but he is spoken of like he is still in control. Its just one of those things you have to experience to understand.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    UniFirst Response

    May 19, 2014Program Lead/Analyst, Talent Acquisition

    UniFirst Corporation encourages employees to share information with co-workers and with those outside the company for the purposes of gathering information, generating new ideas, and learning from ... More

  2. 1 person found this helpful  

    Great opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at UniFirst full-time for more than 10 years

    Pros

    No matter what position you start with there in an opportunity for advancement. Get in at the ground level and work hard You will be recognized

    Cons

    If working hard isn't in your heart then this isn't the place for you.

    Advice to ManagementAdvice

    Keep hiring from within. It is recognized by all of the team members

    Positive Outlook
    Approves of CEO
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