247 Employee Reviews (View Most Recent)

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1 person found this helpful  

Disorganized, un-professional, no concern for customers.

  • Work/Life Balance
  • Career Opportunities
Former Employee - Fraud Analyst  in  San Diego, CA
Former Employee - Fraud Analyst in San Diego, CA

I worked at Union Bank N.A. full-time for less than a year

Pros

Not physically intensive, co-workers are friendly.

Cons

Disorganized, unable to get information quickly, lack of communication between departments, unable to decide on a policy and stick with it (wishy washy), poor work life balance, customer service is non-existant unless you are a high value client, management hides... Does not communicate.

Advice to ManagementAdvice

Start getting the departments organized and flowing on the same page, communicate to staff, and provide 24/7 customer service. The departments are disorganized, its time consuming to find the right information/people when needed, no real sense of pride within the company.

Other Reviews for Union Bank N.A.

  1. 1 person found this helpful  

    Financial Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor  in  Los Angeles, CA
    Current Employee - Financial Advisor in Los Angeles, CA

    I have been working at Union Bank N.A. full-time for more than a year

    Pros

    Very good benefits with exception of their health insurance, which it is extremely expensive.
    some people grow within the bank, but it is very political.

    Cons

    totally lock of regard for financial advisors, they are treated as sales assistants. There is lack of guidance and no clear expectation from senior management. Change the title or change the behavior towards them...

    Advice to ManagementAdvice

    Have a manual for new employees; the first few months is very stressful as you have no idea what to do or who to ask.
    Have clear guidelines and expectations. Have a different manager for the FAs that can advocate for them... that could help so it is not just one voice (the Senior Financial Advisor's voice)

    Doesn't Recommend
    No opinion of CEO
  2.  

    Hired less than 3 months ago and now department consists of me and an SVP.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operational Risk Analyst  in  Orange, CA
    Current Employee - Operational Risk Analyst in Orange, CA

    I have been working at Union Bank N.A. full-time for less than a year

    Pros

    Location is close to home.
    4 weeks vacation at VP level

    Cons

    Uptight coworker makes uncomfortable work environment
    No direction/guidance given and expectation are not clear.

    Advice to ManagementAdvice

    Have a training manual put together for new employees.
    Give clear guidelines and set expectations.

    Recommends
    Neutral Outlook
    No opinion of CEO
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