United Airlines
2.9 of 5 607 reviews
www.united.com Chicago, IL 5000+ Employees

607 Employee Reviews (View Most Recent)

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1 person found this helpful  

United is a terrible place to work - run away, run away!

First Officer (copilot), Boeing 777 (Current Employee)
Chicago, IL

ProsIf you are single, there are some opportunities for space-available travel with a surcharge. Frequently, the surcharge is as much as an economy ticket, though. If you have a family and are trying to travel, there frequently isn't enough space available to get all of you onboard. Most employees pay full fare to fly on Southwest or Jet Blue so as to have a confirmed seat.

ConsTerrible upper management; middle-management bloat; lack of communication at all levels within the corporation; CEO says 'employee morale is not my concern'; employees gave back 48% in wages\/benefits but CEO took a $39.6M compensation package in 2006. Pension terminated in 2006.

Advice to Senior ManagementReduce your pay; give back to the employees. Show labor some respect. Listen to input from the front-line workers. Make reparations to the employees who have lost their pensions.

No, I would not recommend this company to a friend

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    • Work/Life Balance
           
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    1 person found this helpful  

    Free travel benefits brings with it lots of heavy baggage.

    Customer Service Representative (Former Employee)
    Chicago, IL

    I worked at United Airlines


    Pros: Travel benefits, hands down. Could fly to any point of the global for next-to-nothing in first, business or economy class. Working in a faced paced… Cons: Lack of communication from management is a large problem at United. Their policies are inconsistent, and communicated by management to employees on the front-line very… Advice to Senior Management: Better communication of policies. More positive feedback would be appreciated. No, I would not recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
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    • Disapproves of CEO

    2 people found this helpful  

    United management needs to change course if the airline is to survive.

    Flight Attendant (Current Employee)
    Los Angeles, CA

    I have been working at United Airlines


    Pros: United has good health benefits and well as good flight benefits (however not as good as they used to be). Also as a flight… Cons: For the past ten years United management has been horrendous. They have made one bad decision after another and the employees are the ones… Advice to Senior Management: Stop trying to fatten your pocketbooks and start trying to run a successful airline. Consider making your employees… No, I would not recommend this company to a friend More
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