United Airlines

  www.united.com
  www.united.com
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2 people found this helpful  

So much good and so much bad at the same time

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Flight Attendant  in  San Francisco, CA
Former Employee - Flight Attendant in San Francisco, CA

I worked at United Airlines

Pros

The customer service employees are some of the best in the world but they are tired. Tired of being ignored and treated as if they don't count by all levels of management. United could be the best again by listening to their front line employees.

Cons

Long hours with very little compensation. Creative ideas largely ignored by management. Where did our retirement benefits go? We are treated as if we could be replaced tomorrow.

Advice to ManagementAdvice

Please treat us with respect for the job we do for you and this could be the wonderful airline it used to be.

No opinion of CEO

667 Other Employee Reviews for United Airlines (View Most Recent)

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  1. 1 person found this helpful  

    Old school thinking which the CEO is trying to change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager  in  South San Francisco, CA
    Current Employee - Project Manager in South San Francisco, CA

    I have been working at United Airlines

    Pros

    Unlimited free flight benefits.
    Work life balance.
    Most co-workers are nice and cordial.
    Not to demanding (For those who like that)

    Cons

    Almost everyone in the company has spent a lifetime there (Prob because of the flight benefits).
    Old school thinking.
    The environment kills motivation, innovative thinking..
    Zero professional development.
    Career growth is mainly based on connections rather than qualifications.
    Extremely poor communication.
    There is no long term vision.

    Advice to ManagementAdvice

    The CEO seems very positive and trying to bring in change. Please listen to his words with your heart. Educate yourselves and your employees. Change the way you think. The world has evolved in the last 40 years. Stop repeating the same words, motivate employees by walking the walk.

    Doesn't Recommend
    Approves of CEO
  2.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at United Airlines

    Pros

    Great travel benefits for full time employees.

    Cons

    Low compensation rates not in line with the market.

    Advice to ManagementAdvice

    Proactive action needed to promote employee growth potential

    Recommends
    Approves of CEO
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