United Airlines

  www.united.com
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675 Employee Reviews (View Most Recent)

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1 person found this helpful  

Work is okay, but poorly managed, and 10-yr pay progression makes a career unlikely for most.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Ramp Service Agent  in  Washington, DC
Current Employee - Ramp Service Agent in Washington, DC

I have been working at United Airlines full-time for more than 10 years

Pros

Full benefits even for part-time. Flight benefits if you have the stomach for it. Union job protection. Work load is comfortable. Great group of fellow ramp agents. Work outdoors.

Cons

10-yr pay progression from $9/hr-$21/hr. Poor management at all levels. Many worker concessions over the past 20 yrs. No COLA raises beyond top pay scale. Weak union due to US legislative constraints. Flight benefits often difficult to take advantage of. Work outdoors in all weather.

Advice to ManagementAdvice

Reduce pay progression to 3 years and watch turnover plummet. Get your CBAs settled in a timely fashion to empower your entire work force. Hire people-managers not police and bean counters.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other Reviews for United Airlines

  1. 2 people found this helpful  

    After a few months...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at United Airlines full-time for less than a year

    Pros

    I really like the company in general. The people are polite, but still laid back. They take an interest in me and my development. The flight benefits are also great- you may have to be a little creative to use them but I've been able to go everywhere I want to.

    Cons

    Like anywhere, your boss and the people in your department can make or break your experience. I don't really like the group I currently work for.

    Taxes on the flight benefits- not really United's fault, but I wish they had explained it better. If your +1 on you flight benefits is not your spouse, you are going to be taxed on them using your flight benefits. Round trip between Chicago and Washington DC costs me $85 in taxes, so it can add up.

    Advice to ManagementAdvice

    Make sure the people who you have working in middle management roles are good leaders and take an interest in their employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Wonderful experience working in corporate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Industrial Engineering Intern  in  Chicago, IL
    Former Employee - Industrial Engineering Intern in Chicago, IL

    I worked at United Airlines as an intern for less than a year

    Pros

    Worked as an industrial engineering intern with very smart people in the CIEO department. They gave me a multitude of projects and let me travel to collect data at different sites to gain different experiences. Standby travel was also a huge plus.

    Cons

    There was a definite disconnect between the front-end of the business (actually being at the airport, customer service, etc.) and the back-end (corporate).

    Recommends
    Positive Outlook
    Approves of CEO
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