United Airlines

  www.united.com
  www.united.com
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Customer Service Operational Supervisor

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Supervisor  in  Chicago, IL
Former Employee - Customer Service Supervisor in Chicago, IL

I worked at United Airlines full-time for more than 10 years

Pros

Great health and travel benefits. Smart and fun employees to work side by side.

Cons

Inconsistent compensation amongst same classifications.

Advice to ManagementAdvice

Monitor compensation program and properly rightsize salaries.

Recommends
Neutral Outlook
Disapproves of CEO

672 Other Employee Reviews for United Airlines (View Most Recent)

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  1. 1 person found this helpful  

    Merger Pains, but Truly Turning the Corner!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Chicago, IL
    Current Employee - Project Manager in Chicago, IL

    I have been working at United Airlines full-time for more than a year

    Pros

    Decent pay, but the benefits are excellent!
    Health, 401k, bonus, profit sharing, flight benefits
    Things are changing so the opportunity for advancement is always open
    Lots of focus on employee recognition
    A very strong focus on working together and creating a positive work environment
    Opportunity to work with an airline that is looking towards the future of how to sustain a profit instead of the boom-bust cycle of the past

    Cons

    Some of the internal processes make no sense (but they are trying to improve)
    Some upper management is still sour about the past
    Some of the employees refuse to accept the merger (we are merged, get over it...it isn't going to change)
    Flying stand by can be challenging due to the size of the company and all of the employees wanting to travel

    Advice to ManagementAdvice

    Keep going, the merger is tough but it is getting better. Do something about flight upgrades....how special can a member feel when there are 68 people on an upgrade list? Upgrade the TRUE elites.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Exciting career, great to employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Los Angeles, CA
    Current Employee - Sales in Los Angeles, CA

    I have been working at United Airlines full-time for more than 10 years

    Pros

    Awesome health and travel benefits, great people.

    Cons

    Lower pay, constantly changing work environment

    Advice to ManagementAdvice

    Get rid of free upgrades to Hawaii and other select destinations - not good for employee morale.

    Recommends
    Approves of CEO
There are newer employer reviews for United Airlines

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