United Airlines

www.united.com
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Un

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Chicago, IL
Current Employee - Anonymous Employee in Chicago, IL

I have been working at United Airlines full-time (more than 5 years)

Pros

Global company, decent flight benefits, interesting work, above average pay

Cons

Political, reactive and ineffective middle management. Company is more focused on overly complex short-term fixes than long-term strategy. Low employee morale at all levels of the company. Directors are more concerned with managing up to look good than make correct decisions for the company.

Advice to ManagementAdvice

Eliminate political barriers and instill common sense decision making processes. Remove ineffective managers and instill a culture that is open and honest (don't just talk about it).

Doesn't Recommend
Negative Outlook
Approves of CEO

756 Other Employee Reviews for United Airlines (View Most Recent)

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  1. 1 person found this helpful  

    Most of it spent working for CAL. (20 years.) 2.5 since the merge. Agent group is being worked to death.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Director
    Current Employee - Service Director

    I have been working at United Airlines full-time (more than 10 years)

    Pros

    Flight benefits, still hanging on to full-time. Still have medical, vision, dental. Haven't been contracted out yet.

    Cons

    Threats of outsourcing ground staff everywhere except hubs, inadequate staffing to handle day to day operations. Don't throw in irregularities like mechanical delays/cancellations, weather, crew issues. You'll be waiting in line for hours. Too many unreliable regional airlines working our domestic route system. They rarely are on time, planes are ratty, crews are fed up, and their planes are ALWAYS BROKEN!!! Cheap, cheap, cheap.

    Advice to ManagementAdvice

    It is painfully evident that those at the top, have NO IDEA hard we work at the airports everyday. Back to back, full, delayed, cancelled flights every, single day. There are days where we don't get a restroom break, in an 8 hour shift. How is this "dignity and respect"? Many of us have decades of experience, and can get the job done without a blink of an eye. Take back domestic flying from broken down regionals, and treat your "in-house" employees as if they are an asset. Not a liability. We need Gordon Bethune back.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Great Job - horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Houston, TX
    Current Employee - CSA in Houston, TX

    I have been working at United Airlines full-time (more than 10 years)

    Pros

    The pay is standard of living range, the benefits are good. (Flight benefits are available, but difficult to obtain.) Employees have a very good degree of flexibility in determining work schedule.

    Cons

    Very abusive physical environment; injuries are common, even though they are preventable. Management is openly hostile to the agent group, with CEO refusing to shake hands or greet regular agents. Management openly attempts to force senior employees into retirement, often by requiring them to overwork to the point of injury and hospitalization. Management is trying to contract out most workgroups to near-minimum wage employers in order to avoid health care, pensions and other benefits.

    Advice to ManagementAdvice

    Treat work force as an asset worthy of investment, not as a liability that needs to be reduced.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for United Airlines

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