United Online

  www.unitedonline.net
  www.unitedonline.net
There are newer employer reviews for United Online

2 people found this helpful  

Frustrating and endlessly boring. Unless you're part of the old crew you won't have any responsibility.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Software Engineer in Seattle, WA
Former Employee - Senior Software Engineer in Seattle, WA

I worked at United Online full-time (more than 3 years)

Pros

So many people leave its easy to get promoted. The office is nice.

Cons

No willingness to correct the course. Continue to hang on to old values despite a changing market. Leadership has a deep fear of change.

Advice to ManagementAdvice

Fire yourself and/or stop worrying about specific silos of money from the site. Let stuff die that needs to die and focus on what works.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

54 Other Employee Reviews for United Online (View Most Recent)

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  1. 2 people found this helpful  

    UOL has a great crew, but so did the Titanic ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Woodland Hills, CA
    Former Employee - Anonymous Employee in Woodland Hills, CA

    I worked at United Online full-time (more than 5 years)

    Pros

    Overall there was great communication between team members and across departments, very little pride of ownership from non-management during the process of completing projects, and a real spirit of collaboration and a willingness to help whenever needed.

    Among the rank-and-file workers at UOL there was a great sense of team and the understanding that the finished product was more important than the guys who worked on it.

    Cons

    UOL is an extremely top-heavy organization, and promotions are hard to get if you aren't good at the political stuff. Sometimes UOL seems like a petri dish for a Peter Principle experiment.

    2013 is the first year in the past six in which there hasn't been a massive round of layoffs. In fact, when October rolls around, most employees begin telling jokes about who'll get released.

    But perhaps the biggest concern for UOL is that there seems to be no vision. The future of the company almost seems as if it is being decided by a blindfolded man throwing darts. The Communications segment of UOL is currently still shackled to the dial-up ISP business, and after flopping around trying other directions, has now decided to gamble on the mobile broadband sector - except that they are using tech that is already 5 years out-of-date and trying to market it to a demographic that's still confused by cell phones.

    Advice to ManagementAdvice

    I have only a couple of comments for management:

    1. THERE ARE TOO MANY OF YOU: A company with only about 200 workers in Woodland Hills does not need close to 20 Vice Presidents.

    2. YOUR EMPLOYEES ARE SMART, TOO. Rather than give lip service when an employee offers a suggestion only to toss it away in favor of what you think, it might be a good idea to consider them. I know you think that because you're a VP you know more than the rest of us, but look back over the last three years. See all that failure and waste of money & time? Those were all your GREAT ideas.

    3. YOU CAN'T SOLVE ALL THE PROBLEMS WITH ANOTHER ROUND OF LAYOFFS. Yeah, I know, it's an effective cost-cutting tool, but sometimes smarter planning and more strategic thought can work better than just breaking out the hatchet and cutting more folks loose.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Great Salary, Terrible Environment (Seattle Office)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at United Online full-time

    Pros

    Free beverages, paid parking/bus pass, healthy work/life balance, strong salaries.

    Cons

    Poor work environment, very uptight corporate culture, lack of creativity

    Advice to ManagementAdvice

    The company offers extremely strong salaries which is great, but it does come at a cost. The office is the stereotypical "corporate" environment. With gray cubicles and the type of silence you could hear a pin drop, the majority of people come here, keep their heads down and collect a check. The corporate culture will rob you of every ounce of personality, zest, or happiness. This is just not the place for creative, vibrant, passionate people to work.

    There is little room for growth as most people receive title changes and menial raises to compensate for the fact that there is no real upward mobility. More than that, the majority of the team are not passionate about what they're doing and instead gravitate towards this company to 1) Have a healthy work/life balance and 2) Get a nice, steady paycheck. Also, as a result of title changes, I found the managerial team to be extremely lacking and not having real management skills. There was also no real process/procedure in place which created a very unorganized environment.

    If you are looking for a company that offers a great work/life balance and good money, in exchange for a culture eerily similar to the movie "office space" and employees that lack passion this is the place for you. No judgment because everyone looks for different things in a company, but I would tell anyone creative, passionate, or looking for a company that is investing in their products and sites to run the other direction.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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