There are newer employer reviews for United Stationers
There are newer employer reviews for United Stationers

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Helpful (3)

Company Going Down Hill!

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Care in Suwanee, GA
Current Employee - Customer Care in Suwanee, GA

I have been working at United Stationers full-time (More than 3 years)

Pros

Decent pay and vacation/pto. Discount with Att&t or Verizon. In Suwanee, GA, Gwinnett County.

Cons

Management doesn't know what they are doing, all about service level, could care less about dealers/ customers as long as they make their goals. Understaffed since high turnover rate. Company is struggling to compete with prices with competitors. Used to be a fun place to work, NO where to move, no growth at all. Very easy job taking orders and returns.

Advice to Management

Make it a fun place to work, value your employees! Customer care reps are who drive this company! Make them happy, don't stress them out. United should be like Zappos! Not a funeral home! Don't up prices in a middle of a quarter. Dealers are not stupid. Appreciate your employees.

Other Employee Reviews for United Stationers

  1. Helpful (1)

    Welcome to the 80's

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Deerfield, IL
    Former Employee - Anonymous Employee in Deerfield, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at United Stationers full-time (More than 5 years)

    Pros

    Telecommuting only in some departments, decent benefits, good senior leadership, great volunteer opportunities, good associate network groups.

    Cons

    Several employees are living in the past and have a childish mentality that includes telling on people. Change is a word that scares most...but not all departments are bad. Everything new is really from about 5-10 years ago. I don't know how some people are managers or directors...just because they have been there for about 20 years and used to be the most knowledgeable a long time ago. There are people who don't know how to use great programs like excel or even laptops (wow). Definitely not the best place for young people to work at. There are 2 different companies - United Stationers has more departments which people are miserable in. Lagasse seems more friendly and open to new ideas....has a younger crowd which definitely helps. If you try to apply for a job in a fueding department, they probably won't hire you because of your background. There are also too many new people in some departments that have no idea what they are doing.

    Advice to Management

    Layoffs aren't always a bad thing. I couldn't ever be promoted in my dept unless I waited 10+ years. It would really be beneficial to find out how employees feel and do a massive clean up. There are a lot of people who are going to hit retirement...and in order to get fresh new talent, you need to make sure changes. It is a pretty good company but there's a few departments that are ruining the image.


  2. Helpful (3)

    One review

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in City of Industry, CA
    Former Employee - Anonymous Employee in City of Industry, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    their involvement in the community

    Cons

    poor work-life balance and disrespect between associates ignored by management

    Advice to Management

    It is important that associates feel repected in the workplace.


There are newer employer reviews for United Stationers
There are newer employer reviews for United Stationers

See Most Recent

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