UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com
There are newer employer reviews for UnitedHealth Group

1 person found this helpful  

UHG is no longer seeking sales reps. I felt forced to quit

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Field Sales Representative in San Antonio, TX
Former Employee - Field Sales Representative in San Antonio, TX

I worked at UnitedHealth Group

Pros

There was a positive energy at UHG, hard workers, they put serious money into their facilities, the most excellent training I have ever received in my seven years of insurance sales experience. They care about the quality and level of customer service that their members receive (from their sales agents). I've heard conflicting stories in the claims department.

Cons

They lacked a personal touch; poor communication skills. Our commission decreased from $70/per sale to $11/per sale. Instead of setting up a meeting to discuss this with their sales force, they printed out a memo and taped it to our computers. They decreased earnings so much that every sales agent (including me) decided to resign and become an independent agent. Although no one was fired, it was impossible to earn a decent living. I heard that after the sales team left, they did away with the captive field sales rep position and are just using contracted agents.

Advice to ManagementAdvice

Communicate to your team. Set obtainable expectations. You do have the best initial training; make sure you follow through as training should be ongoing. You can't learn everything in one month...especially in the ever-changing health insurance industry.

No opinion of CEO

2165 Other Employee Reviews for UnitedHealth Group (View Most Recent)

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  1. 1 person found this helpful  

    Disorganized but not a horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at UnitedHealth Group

    Pros

    Very calm and layed back envoirnment.

    Cons

    Very disorganized. No real training for employees. They expect you to teach yourself

    Advice to ManagementAdvice

    no oppurtunities

    Disapproves of CEO
  2.  

    Some serious business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at UnitedHealth Group

    Pros

    Lots of opportunities to work on various projects as well as with diverse groups of people

    Cons

    Too many regulations and guidelines to follow

    Approves of CEO
There are newer employer reviews for UnitedHealth Group

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