There are newer employer reviews for UnitedHealth Group

2 people found this helpful  

It was a call center, so stressful and time off is virtually impossible

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Customer Care Professional/Provider Phone Representative in Phoenix, AZ
Former Employee - Customer Care Professional/Provider Phone Representative in Phoenix, AZ

I worked at UnitedHealth Group

Pros

Great company to work for. They are a leader in the healthcare industry. Benefits are inexpensive although high deductibles. Overall a great company to work with.

Cons

Unable to get time off to even so much as go to the doctor. When you work and 8-5 job and so do the doctors, its kind of difficult. To make an appointment I was on my cell phone during break at my desk on the phone with my providers office and I felt like I was planning battleship with which days they had open and which days I may be able to get off.

Advice to ManagementAdvice

I understand a business need, however, with the call center areas, you need to make time off more liberal. If this means letting those go who are constantly on FMLA for reasons they shouldn't be or on a personally leave ALL OF THE TIME, then let them go. I knew a lot of people who were on FMLA over the allowed timeframe and yet they were still there.

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Approves of CEO

2081 Other Employee Reviews for UnitedHealth Group (View Most Recent)

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  1. 2 people found this helpful  

    First job out of college. Opportunities to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Client Service Team in Newtown Square, PA
    Current Employee - Client Service Team in Newtown Square, PA

    I have been working at UnitedHealth Group

    Pros

    Executive Health Resources is my first job out of college. I interned at a few corporate offices while in school, but EHR is different. At some of the larger firms I felt like a number, but here, I feel like part of a team. My manager asks me on my career goals and is helping me find a position within the organization based on my major, business.

    Cons

    There are quite a few more people working in my area than when I started and sometimes the noise can be distracting.

    Advice to ManagementAdvice

    It is really nice of the company to provide free coffee, tea and soda, but it would be nice if they had vending machines in the building for snacks.

    Recommends
  2. 1 person found this helpful  

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Systems Analyst in Eden Prairie, MN
    Former Employee - Senior Systems Analyst in Eden Prairie, MN

    I worked at UnitedHealth Group

    Pros

    In most roles there is a Flexible work environment

    Cons

    Lack of direction provided by senior management

    Advice to ManagementAdvice

    Clarify direction

    No opinion of CEO
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