There are newer employer reviews for UnitedHealth Group

1 person found this helpful  

Good people working towards a better culture

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Director in Salt Lake City, UT
Former Employee - Director in Salt Lake City, UT

I worked at UnitedHealth Group

Pros

good knowledable people who work hard to deliver value to customers. There is an effort to change some of the culture and as it improves so will the company.

Cons

Too much emphasis on the bottom line. There is poor communication from top down. People want to be able to tie the value they deliver to customers to their own work. This requires some level of recognition for a job well done. This does not happen.

Disapproves of CEO

2068 Other Employee Reviews for UnitedHealth Group (View Most Recent)

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  1. 1 person found this helpful  

    A decent place to work, but not to make a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Business Analyst in Columbia, MD
    Former Employee - Senior Business Analyst in Columbia, MD

    I worked at UnitedHealth Group

    Pros

    They have very knowledgeable employees

    Cons

    Average to below average salary
    Weak bonuses
    Most Promotions are given based on nepotism or friendships and result in people being ineffective in their positions

    Advice to ManagementAdvice

    Reduce all the layers of management
    Dont let a new VP of Operations, coming from Account Management, bring their admin assistant over and make her manager when she has not been mentored for that position
    Recognize your frontline employees
    Hire managers and directors who are LEADERS and have people skills

    No opinion of CEO
  2.  

    Large organization tends to add to complexity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director in San Francisco, CA
    Current Employee - Director in San Francisco, CA

    I have been working at UnitedHealth Group

    Pros

    Job and career opportunities
    Challenging work
    Work/life balance
    Organization trying to adapt & be an innovative leader in a changing market place

    Cons

    Poor medical benefits strange given we are a health care benefits corporation
    Difficult to maneuver within large organization to locate right people/team
    Significant process overload while trying to work with IT
    Slow to respond to changing environment
    Often times manual processes, workarounds institutionalized due to cost and time to delivery of IT.
    Complex IT infrastructure which can result in difficulties in getting member claims processed correctly.

    Advice to ManagementAdvice

    Many organizations are going to OptumInsight to do IT workarounds outside of the core UHG IT systems because they are cheaper and can do the work faster highlights an organizational issue with IT. We are all the same organization.

    Approves of CEO
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