There are newer employer reviews for UnitedHealth Group

1 person found this helpful  

It is a great job For Duluth, MN

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Duluth, MN
Current Employee - Anonymous Employee in Duluth, MN

I have been working at UnitedHealth Group

Pros

The benefits and the atmosphere.

Cons

Sometimes the systems are not updated as fast as the changes are happening.

Advice to ManagementAdvice

Thank you for being a good corporate citizen.

Recommends
Approves of CEO

2021 Other Employee Reviews for UnitedHealth Group (View Most Recent)

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  1.  

    Management by bullying is accepted

    Current Employee - Optumhealth Bank Anonymous  in  West Valley City, UT
    Current Employee - Optumhealth Bank Anonymous in West Valley City, UT

    I have been working at UnitedHealth Group full-time for more than 5 years

    Pros

    Great team members fast paced environment

    Cons

    Lack of communication, unscrupulous HR, management bullies employees
    Most of senior managers have left due to these issues

    Advice to ManagementAdvice

    Get rid of all bank senior managers they are killing the great team environment.

  2. 1 person found this helpful  

    Customer Service Representative review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Servicer Representative  in  Southfield, MI
    Current Employee - Customer Servicer Representative in Southfield, MI

    I have been working at UnitedHealth Group full-time

    Pros

    Decent for an "entry level" position. This is a great job if you are satisfied with a boring job where you get yelled at several times a day by unhappy members and providers, you don't mind inconsistency of information from management, being held to near impossible metrics, and constantly being reminded to WOW everyone! Its a great "stepping stone" position.

    Cons

    They say there is tons of room for advancement, but unless you are hired into another department, you can toss that "dream" aside. Pay is ok, compared to most places, about $13.25/hr with the chance of a very small raise yearly.

    Advice to ManagementAdvice

    If you really want to satisfy members AND providers, give us correct and proper tools with the time to make the "customer" happy. An irate customer being rushed by a rep only makes them more irate. Service should not be about how fast calls are handled, but how satisfied the customer is.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for UnitedHealth Group

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