UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com
There are newer employer reviews for UnitedHealth Group

 

Good company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Developer in South Windsor, CT
Current Employee - Senior Developer in South Windsor, CT

I have been working at UnitedHealth Group full-time (more than an year)

Pros

Good work environment. Allow employee work from home . Good benefits. Very good training opportunities.

Cons

Big company. Sometimes the processes are tedious.

Recommends
Positive Outlook
Approves of CEO

2170 Other Employee Reviews for UnitedHealth Group (View Most Recent)

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  1.  

    Training is hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pcrs in Springfield, MO
    Current Employee - Pcrs in Springfield, MO

    I have been working at UnitedHealth Group full-time (less than an year)

    Pros

    Lots of support,easy to get along with most people. Good job if u can keep up with their expectations

    Cons

    Training is long and many days i feel like i didnt learn or do anything. Performance goals are expected even as a trainee. Hard to get questions answered

    Advice to ManagementAdvice

    Dont expect trainees to meet quality measures when they are still learning

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    HOSTILE work environment!!!!!!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative, Claims, Dental, Vision in San Antonio, TX
    Current Employee - Customer Service Representative, Claims, Dental, Vision in San Antonio, TX

    I have been working at UnitedHealth Group full-time (more than 5 years)

    Pros

    good pay, incentive to work from home a plus,

    Cons

    Very hostile supervisors, unfeeling for the teams they oversee. Only the stats matter, if you fall below then you are humiliated verbally and in front of peers. The supervisors are heartless and the puppets of upper mgmt. Most of the workers are of Hispanic origin and if you are any other color your are discriminated against. Heard over and over, " your white you will go no where here". Refuses to blend work and personal life to the point of making health risks for some employees. Employees have been humiliated in front of training classes, many employees made fun of in a language they do not understand to their faces and to a sup and they just laugh. Employees feel targeted, abused, disposable. The expectations change so much no worker can keep up a good score. Each CSR has to know every plan by heart and if you say one wrong word you have a deduction and can be held up to company ridicule. I wish the CEO would come do this job one day....no safety net...just put on the phone and given the abusive people we deal with all day and smile and be empathetic no matter what. If you can work anywhere else do it its not worth the headache to work at this company.

    Advice to ManagementAdvice

    be human....treat your staff with the same respect you treat customers on the phone...and stop the race discrimination at this call center!!!!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for UnitedHealth Group

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