There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

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Great IT Systems Scalability project, with lots of promoted conversion and extension opportunity that didn't materialize

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Senior Applications Developer in Costa Mesa, CA
Former Contractor - Senior Applications Developer in Costa Mesa, CA

I worked at UnitedHealth Group as a contractor (Less than a year)

Positive Outlook
Approves of CEO
Positive Outlook
Approves of CEO

Pros

Solid National health insurance company with outstanding vision, values, and culture

Cons

Difficult corporate culture merger with legacy Pacificare Prescription Solutions (now OptumRx) division, particularly in IT.

Advice to Management

Dig deeper in the Prescription Solutions division and be prepared to replace hands-on managers and supervisors with more dynamic UHG management, as there is still lots of dead wood and isolationists in the trenches.

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  1. Great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Kingston, NY
    Current Employee - Customer Service Representative in Kingston, NY

    I have been working at UnitedHealth Group full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work. Community feels involved communication is top notch and the company actually makes you feel like it cares

    Cons

    Not much, there is some organization issues in company documentation but aside from that there isn't anything off the top of hand that I would say as a con for this company

    Advice to Management

    n/a


  2. Helpful (8)

    A company that could care less about the employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wellness Coach in Atlanta, GA
    Current Employee - Wellness Coach in Atlanta, GA

    I have been working at UnitedHealth Group (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pays very well compared to other health related jobs
    Great colleagues

    Cons

    Initial training is highly ineffective and entirely too short
    Hours are not flexible
    Upper management with no field experience
    Driven by numbers and not relationships with clients
    No opportunities to move up
    It takes an act of congress to telecommute
    Very low team morale which adds to a very unpleasant work environment

    Advice to Management

    If you want to keep good employees as opposed to the extremely high turnover you have, treat your employees with respect and dignity. Respect work life balance!! Also considering trusting the expertise of your employees as opposed to creating cookie cutter scripts that takes autonomy away from the employee. You may also want to consider not lying to your employees about opportunities to work from home or increasing work hours during the interview.


There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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